Ratings based on 21 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2024
Great staff, they need to upgrade their septic installation !!!
by A verified traveler
Posted 14 Oct 2024
The property is magical. The owners and the staff were the greatest - knowlegable and helpful beyond the call. There was nothing we did not love!
by A verified traveler
Posted 17 Sep 2024
by A verified traveler
Posted 19 Jan 2024
The neighborhood was so so. Everything else was great.
by A verified traveler from Washington
Posted 12 Jan 2024
A lovely family-run riad in the medina. The staff was very helpful and friendly.
by A verified traveler
Posted 1 Jan 2023
Wonderful location and wonderful hosts. Definitely would recommend
Comment from Hotel Management
26 Feb 2023 by R.AZAMI, Hotel Management
Thank you so much for your review. We are happy that you enjoyed your stay in our Riad. Thank you for all your support by recommending us
by A verified traveler
Massage réalisé par la femme de chambre
Posted 27 Nov 2022 on HotelsLe Ryad était sympa mais attention aux services. Nous avions notamment réservé un hammam massage. Ce dernier a été réalisé par la femme de chambre et un homme de service, sans hammam et pour 35 euros les 30 minutes. Quand nous avons fait part de notre mécontentement, le responsible nous a expliqué que c'était l'esprit famille. Mais qu'il nous remerciait d'avoir partagé nos remarques.
by A verified traveler
Posted 9 Oct 2022
Extremely clean, amazing service! The staff and owners went above and beyond to ensure we had everything we needed and even upgraded us for free for absolutely no reason. Breakfast was also extremely delicious and they have laundry services as well. Car parking was also included (2 min walk). DEFINITELY RECOMMEND.
Comment from Hotel Management
19 Oct 2022 by Rachid AZAMI, Hotel Management
Thank you so much for your review. We are happy that you enjoyed your stay in our Riad. Thank you for all your support by recommending us
by A verified traveler
Posted 26 May 2022 on Hotels
Fantastic Riad, amazing staff
Comment from Hotel Management
25 Jun 2022 by R.AZAMI, Hotel Management
Dear GARY
Thank you so much for your review. We are happy that you enjoyed your stay in our Riad.
Thank you for all your support by recommending us
by A verified traveler
Posted 23 Jan 2020
This is our second trip to Fez, so we knew what to expect. We also stayed in a Riad last time and this one was grander and much bigger. It is situated in a good location in terms of access to the medina and for traveling outside of it. There are several good restaurants options nearby and the breakfast offered at the Riad is very good. The staff were excellent they even ordered us a pizza the night we got in as it was so late! There was only one negative. We hired a guide so that our friends we were with could learn about Fez and get that part of the experience, but the guide they provided was more interested in taking us to his mates to buy stuff than educating us on his city. On our first trip we were spoiled and the guide we had was excellent and yes he too was obliged to take us to the crafts shops but, he spent more time telling us about Fez and than trying to get us to buy. In the end, we did our own tour with the help of google maps and curiosity and it was infinitially better than the one we paid for. If you hire a guide make sure they are more educational than on a commission as it will enrich your trip all the more.
