Ratings based on 35 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
3.6 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler from Australia
Old fashioned comforts and pizazz
Posted 28 Dec 2017
Pros: The traditionally dressed waiter at breakfast adds style (even if there are jeans underneath) it’s family run, so,they take time to look after you
Cons: It was winter, the heater was not very efficient. A better map to find your way back would be useful ( instead of having to pay somebody)
Location: It’s in the Medina, with any number of alleyways and shops to explore close by. Plenty of people trying to get your money in any way possible
We only stayed one night. It’s a beautiful setting and feels safe from the hawkers outside. Every corner is occupied with an artefact or embellishment. the courtyard is beautiful and the light breakfast had plenty of local treats.i didn’t see any television, which was an advantage, but the wifi worked well.
by A verified traveler
Unfriendly hostel posing as a hotel
Posted 9 Dec 2017
Cons: Private bathrooms should be private and not located across public hallways and staircases. Bathroom amenities should be standard.
Location: At the very edge of the medina a long way from all shops & restaurants and in some very dodgy alleyways that are scary at night.
Unpleasant, aggressive staff in a hostel located in a dodgy part of the Medina. The alleyways are lined with drug dealers. "Private" bathrooms are separate from the sleeping rooms, across public hallways and staircases. No shampoo, no soap, no amenities provided. Just grubby towels. Rooms are cold, spartan and unclean. Grubby linens, broken lights, no furniture to speak of, no seating, no TV, no safe. No drinking water provided. The manager is a very nasty woman with a very nasty temper who won't accept any criticism of her precious hostel and will email you abuse while you're sitting in your room. It's all a very unpleasant experience.
by A verified traveler
Nice place to stay in Fes!
Posted 22 May 2017 on HotelsIt is a nice riad. We encounter some small issues but overall it is a clean place with great service. They even welcome you with tea and cookies.
Recommended
for Everyoneby A verified traveler from Cranbrook
Great Location
Posted 11 May 2017
Pros: The ambiance. Nicely appointed.
Cons: Nothing that I can think of.
Location: It is close the railway station, easy to access the medina, and also it is an adventure getting to places from there.
The place is difficult to find, but worth finding. Excellent breakfast and great wifi. If one is into the tannery, the medina and the markets, this is the place to stay. No elevators, so one needs to be fit.
Recommended
for Everyoneby A verified traveler from Canada
In the Middle of the Medina
Posted 5 May 2017
Pros: The layout was unique, decor was terrific.
Location: It is near the medina and the tanneries, which are worth a visit, with a good map one can get to a lot of areas which have great restaurants.
The location is excellent for exploring the medina, but out of the way if one wants to go on day excursions. The facility itself is excellent with a great breakfast, and good wifi, If one is directionally challenged, one would find it difficult staying here.
by A verified traveler
Posted 23 Apr 2017 on Hotels
by A verified traveler
Posted 23 Apr 2017 on Hotels
by Awesome stay and good location of hotel to Madena from Singapore
Europe Africa 2017
Posted 8 Mar 2017 on HotelsThe Riad family was awesome. Azizah and Rajae was very helpful and accommodating. A place that is very near to old Madena. Recommended.
by Tayba from Derby
Riad Lalla Fatima
Posted 12 May 2015 on HotelsRiad was very hard to find, but later found that every time we went back to it in a small red taxi, (very cheap to take) we just said take us to the Hotel Palais Faras in Ziat, which was just round the corner.
We had booked 2 rooms for 3 nights which were clean enough but the bathrooms were not very well maintained with the tiniest sinks and bathtubs which did not meet our needs. On the first day we had beautiful white towels, on the second we had not so nice coloured ones and on the third day, they were appalling! My sister in law's were torn!
We didn't know what to expect from a Riad. A Riad is a house without outside windows from the rooms, built because in the olden days, the men of the household were very possessive of their women and did not want them to see the outside world. There was a courtyard where we could sit for fresh air, but it was still very claustrophobic.
On booking a Riad one must remember that it's a house where the owner and their family live too. For us, family members with children were visiting until the late hours and were very noisy.
Management recommended places for us to see, and were told everywhere was within walking distance but it wasn't. We really missed the experience of a hotel offering information about local places to visit and excursions.
We also felt we had to be cautious walking in the Madina.
by Sara from Colchester
Fabulous traditional Riad
Posted 16 Mar 2015 on HotelsWhat a beautiful Riad! Fabulous traditional mosaic tiles, central courtyard with orange trees and fountain. Our hostess Rajae was very welcoming and helpful. Room was clean and comfortable with heater and extra blankets provided as still a bit nippy at night in early March. We had a delicious evening meal of salads, chicken tagine and fruits and hearty breakfast including excellent homemade jams. Would definitely stay again
