Ratings based on 229 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
A beautiful Relais and Chateaux property! Accommodating and helpful staff. The best Moroccan food we’ve tasted.
by A verified traveler
Posted 23 Oct 2024
Riad Fes is an absolute gem. The property and rooms are gorgeous, refined, elegant. Don’t miss sunset at the rooftop bar. Staff was wonderful, and the food was excellent. Highly recommend.
Comment from Hotel Management
30 Oct 2024 by Nicolas Grau, Hotel Management
Dear Meggin,A huge thank you for your sublime comment and that you consider the Riad Fez as a jewel.We hope to see you again very soon in your Moroccan home.Sincerely,Nicolas GrauGeneral Manager
by A verified traveler
Posted 5 Oct 2024
A beautiful hidden Riad behind the city walls.
Comment from Hotel Management
30 Oct 2024 by Nicolas Grau, Hotel Management
Dear Kimberly,We are delighted that you enjoyed your stay with us at the Riad Fès Relais et Châteaux and that you enjoyed the Medina of Fez.We hope to see you again very soon.Sincerely,Nicolas GrauGeneral Manager
by A verified traveler from San diego
Posted 27 Sep 2024
Beautiful interior, great service
Comment from Hotel Management
4 Oct 2024 by Nicolas Grau, Hotel Management
Dear Madam,We thank you for your superb comment and are delighted that you appreciated our decoration and service. I will not fail to congratulate the teams.Hoping to see you again very soon.Sincerely,Nicolas GrauGeneral Manager
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
4 Oct 2024 by Nicolas Grau, Hotel Management
Dear Jesse,We thank you for your 5 out of 5 and hope to see you again very soon.Sincerely,Nicolas GrauGeneral Manager
by A verified traveler
Posted 8 Aug 2024
Comment from Hotel Management
12 Aug 2024 by Nicolas Grau, Hotel Management
Dear Rohan,We thank you for your 5 stars and hope to see you again very soon.Sincerely,Nicolas GrauGeneral Manager
by A verified traveler
Posted 24 Jul 2024
This hotel is lovely and lives up to all the hype from the other reviews. The space is gorgeous. Staff is nice and friendly. Plenty of good things to say there. Generous welcome and breakfast offerings. That said, we had an issue with cockroaches in our room throughout our stay. The staffs response was mixed when alerting them. Some seemed shocked and some seemed “yeah, it’s hot this time of year, it happens”. They sent housekeeping on both occasions and were overall apologetic. Just something to be aware of.
Comment from Hotel Management
12 Aug 2024 by Nicolas Grau, Hotel Management
Dear Emily,We are delighted that you enjoyed your stay and I will not fail to congratulate the staff. This incident should not have happened and we apologize for that.We hope to see you very soon among us.Sincerely,Nicolas GrauGeneral Manager
by A verified traveler
Posted 15 Jul 2024
Fantastic and luxurious.
Comment from Hotel Management
12 Aug 2024 by Nicolas Grau, Hotel Management
Thank you very much Franck for your superb comment, we hope to see you again very soon.Sincerely,Nicolas GrauGeneral Manager
by A verified traveler
Posted 5 Jul 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by Nicolas Grau, Hotel Management
Dear Nazem,We are delighted that you loved your stay.See you soon.Sincerely,Nicolas GrauGeneral Manager
by A verified traveler
Posted 16 Jun 2024
Really great place
Comment from Hotel Management
12 Aug 2024 by Nicolas Grau, Hotel Management
Dear Omar,Thank you very much for your 5 / 5,We hope to see you again very soon.Sincerely,Nicolas GrauGeneral General
