Ratings based on 30 Verified Reviews
3.4 Room cleanliness
3.0 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2023
Pool wasn’t open and that was half the reason why I chose this place however, that was not advertised in the listing. We went during early December so it was very quiet. However breakfast was extra. It was okay not the best and dinner was never available so yeah to say the dining is limited, would be just telling partial story staff are pretty nice, not a lot of English. However do you speak French and Arabic so if you know those two languages you should be fine all in all the actual rooms were clean room service to the good job no minibar or drinks like that and the actual area of the hotel is a particularly great as it costs minimum £15 in British pounds to go to the main city of fares return. So if you want to be in Fez the city I would not recommend going to this hotel , however it’s got a cute little market right round the corner so yeah happy days
by hussein from California
Posted 11 Mar 2016 on Hotels
It was nice hotel I like it
by A verified traveler
i didnt liked the hotel
Posted 5 Apr 2015
Pros: none
the hotel is very far from the city and very old, I booked the hotel for five days and I only stayed at the hotel for three hours and moved out and booked another hotel. The weather was bit cold and the rooms hasn't got a seperate heater so I asked for a heater and they said sorry, we only have one main heater so we can't make it on because it will work every room , and most of the rooms are empty
by Amir
Posted 26 Oct 2013 on Hotels
by A verified traveler from Reading, UK
FANTASTIC staff & atmosphere but seen better days
Posted 1 Jun 2011 on HotelsThis hotel was absolutely lovely, the staff were immensely friendly and we had some great conversations with lots of them.
The quality of service is generally great. The hotel has seen better days as it is clear they are slightly low on capital, but this doesn't really impede your experience as the run down areas are not in frequent use by the guests.
Taxis to Fes can turn out a little expensive but it's worth it for the extra luxury you can get at a decent price at the Sogatour. Some nice places to see in the small village of Sidi Harazim but you probably wouldn't be able to find something to do for a whole day in the village unless you wanted to sit by the pool in the wonderful sun.
Overall a great place to stay for people who want a mix of relaxation by the pool and the option to go into Fes to see the Medina, or see the beautiful villages in the Atlas mountains.
by A verified traveler from London
Very Friendly Service
Posted 5 Apr 2011 on HotelsEven though we encounter some initial problems with getting to the hotel, the rest was great. Hotel is situated around 10-minute taxi drive from the center of Fes. Surroundings are quiet and beautiful. The hotel staff was extremely helpful and friendly, especially the manager and reception staff. Helped us a great lot when we lost our camera in one of the taxis. Overall, the if you don't mind traveling to the center via taxi, the hotel is a great place to have a few days off.
by A verified traveler
Posted 7 Sep 2021
Un hotel bruttissimo
by A verified traveler from Melilla
Posted 5 Sep 2019
Buen precio , sitio precioso pero falta mantenimiento .
Limpieza regular habitación , pero habitación grande y colchónes buenos, piscina sucia ( el suelo muy sucio ) y hay ranas pequeñas , dentro del recinto hotelero hay muchos perros sueltos yo conté 6 y basuras muchas ( botellas plástico etc , por la noche apagan todas las luces del jardín y piscina , se queda oscuro . Desayuno justo ( pan , tortitas , jogur , zumo , te , huevo , café ) pero calidad.el ascensor un poco viejo y da poco problema al cerrarse puerta ..hay parking delante pero hay que pagar 3 dirhams día más 7 de noche ( total 10 dirhams ) al ayuntamiento , hay fuera del hotel muchas tiendas y sitios para comer y cenar ....además de jardines etc , pueblo muy bonito lle o jardines al lado del hotel y piscina , también hay para de bus y taxis delante del hotel ......la verdad yo volveré me gustó a pesar de las críticas anteriores , ya que si invierten en mantenimiento sería precioso el hotel , una pena que la mayoría de hoteles de Marruecos están con poco mantenimiento y personal , pero la verdad aconsejo el hotel es de lo mejor de fez por el precio más o menos 32 euros con desayuno incluido .....
by A verified traveler
Estancia de 10!
Posted 2 May 2019 on HotelsEstancia excelente. Trato humano exquisito: tanto recepcionista, jefe de sala del comedor, personal de limpieza...
Sería estupendo que revisaran el cierre de puertas del ascensor. Por lo demás, la estancia ha sido de 10.
by A verified traveler
Belle vue, mais hôtel à rénover
Posted 5 Apr 2019 on HotelsBelle vue
emplacement bien
Mais hôtel à rénover
