Ratings based on 27 Verified Reviews

3.6 out of 5
70% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by Nadir from Chinatown

Hot water +

Posted 7 Feb 2016 on Hotels
The hot water was working, which was the biggest plus for me.
1 out of 5
by A verified traveler

Stay away

Posted 25 Nov 2015
The rooms smelled bad, and the hotel was in decrepit shape. Nothing worked, and they did not take credit cards.
4 out of 5
Recommended
for Everyone
by A verified traveler from South Africa

Beautiful Moroccan ambience.

Posted 23 Nov 2015
Pros: Ambience, cleanliness and comfort.
Location: Located within walking distance of the market.
The hotel has a beautiful Moroccan ambience. The staff are friendly and honest. Hotel is very close to the market.
1 out of 5
by Zana from California

Rude and unfriendly!

Posted 18 Oct 2012
Pros: nothing
Cons: rude staff, not willling to answer questions
Location: loud
Unless you are a man I would not stay at this hotel. The staff at this hotel treated us like second class citizens. They never answered any of our questions, brushed us off and were totally rude. They could barely utter good morning! DO NOT STAY here, your money is better spent elsewhere.
4 out of 5
by Elliotts

Adjacent to entrance to the medina

Posted 18 Oct 2012 on Hotels
The location was great for walking to the medina more than one time. It was also close to a variety of restaurants. The breakfast service did not begin until 8 A.M. and was slow. The room was dark and needed more light. The bathroom floor got wet because of the shower arrangement.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Aug 2012 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jul 2012 on Hotels
4 out of 5
Recommended
for Everyone
by Dan from Berkeley, CA, USA

Good location, Reasonable Cost.

Posted 5 May 2012
The hotel is well located just outside a gate of the medina and is a good budget choice.
4 out of 5
by A verified traveler from Hong Kong

Convenient Location

Posted 23 Mar 2012 on Hotels
3 minutes walk to the medina, good location. With free Wifi at public area. Reasonable price. The only problem is I stay there for 3 nights, there was hot water problem in my room for two nights....I need to ask them to fix.....
5 out of 5
by A verified traveler

my stay

Posted 20 Mar 2012 on Hotels
although i had to return to fez from Marrakesh as when i handed my passport in at reception when i first arrived and didn't want to go out with it for supper, the receptionist didn't remember to hand it back to me an i forgot so i wasted money an time on the return trip!! I also wasn't told that what i thought was complementary Biscuits and cold drinks in the room fridge was in fact payable !! there were no notices as to customers being charged for the items. they need to make sure this is clear