Ratings based on 241 Verified Reviews

4.2 out of 5
79% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Oct 2024
4 out of 5
by A verified traveler from London

Posted 15 Oct 2024
Modern hotel on the outskirts of town - car essential if you want to get around
Comment from Hotel Management
26 Oct 2024 by Rebecca, Hotel Management
Thank you for your opinion, we hope to host you again in future, regards
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jun 2024 on Hotels
5 out of 5
by A verified traveler

Friendly but professional a fab stay.

Posted 8 May 2024 on Hotels
The team at the hotel were all very helpful, especially to us as we don’t speak Italian! The restaurant that was recommended in the historic part of Ferrara was great and this was really helpful too.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Apr 2024
5 out of 5
by A verified traveler

Good Value Hotel if you travel by car

Posted 31 Oct 2023 on Hotels
I have used this facility many times. Staff is extremely gentle and attend to client's needs. Rooms are equipped with all it is need for a hotel of this category. Nice shower, good variety of TV channels but only in italian and good bed. Breakfast exceeded my expectation especially for a Best Western. A plus is the free parking and the vicinity to the Highway. City Center is just 5 minutes drive and there are plenty of parking (paying) around. The hotel also offers bikes service, I believe, so you can feel like a real Ferrara citizen, being the city full of bikers all around. I will be back again for sure, as always when I am in Ferrara.
Comment from Hotel Management
10 Nov 2023 by Rebecca, Hotel Management
Thank you Marco ti aspettiamo presto!!!
1 out of 5
by A verified traveler

Posted 14 Oct 2023 on Hotels
Comment from Hotel Management
20 Oct 2023 by Rebecca , Hotel Management
Dear, i'm sorry for your opinion. You can give us more informations so we can use your opinion to improve our services and give a better stay for you in future, or also for other guests. Best regards
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jul 2023
4 out of 5
by A verified traveler

No more free bikes

Posted 16 May 2022 on Hotels
I was supposed to stay for 2 weeks at this hotel. Unfortunately, the manager decided to start charging the rent of bikes, even though in states "free use of bikes" on HOTELS.COM. The front desk personnel was not helpful and even laugh when I explained that the reason I book this hotel is because of the free use of bikes. I immediately decided to cancel the rest of my stay and went to another hotel in Ferrara with free bikes.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Oct 2021 on Hotels