Ratings based on 84 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Very cozy and affordable
Comment from Hotel Management
18 Nov 2024 by Jo, Hotel Management
We are thrilled to hear that you had a great experience with us, Jo-Ann. It is our goal to make sure each guest feels at home when staying in our accommodations, and we appreciate it when they take the time to share their experience with others. We hope you will be back soon!
by A verified traveler
Posted 15 Oct 2024
Stayed at the Juniper!!! Much nicer than king fir
Comment from Hotel Management
16 Oct 2024 by Leena, Hotel Management
Jo-Ann, Thank you for your feedback! We're delighted to hear you had a fantastic time. We look forward to welcoming you back soon!
by A verified traveler
Posted 30 Sep 2024
It was a very quiet stay, and the room was clean. But we did have a few discomforts, the parking area was not lit up and felt dangerous in the dark, being able n the mountains there is lots of wildlife (bears, and what not) also our air conditioning unit wasn’t working and the unit was very warm. The washer made our clothes smell musty and the dryer needed 2 rounds to dry your clothes. We will not stay at the king fir building again.
Comment from Hotel Management
1 Oct 2024 by Leena, Hotel Management
Jo-Ann, Thank you for your honest feedback. We're glad to hear you had a quiet and clean stay, but we're sorry about the issues you faced. The lack of lighting in the parking area, the non-functioning air conditioning, and issues with the washer and dryer are certainly concerning. Your comfort and safety are important, and we appreciate you bringing these matters to our attention. We’ll pass your feedback along to management to address these issues. We hope you’ll reconsider and give us another chance in the future.
by A verified traveler
Posted 15 Sep 2024
Fire place needs fixed. It wouldn't turn on. Other than that great place! Comfy, well stocked with condo amenities, and well placed.
Comment from Hotel Management
16 Sep 2024 by Leena, Hotel Management
Aleasha, Thank you for your feedback! We’re glad to hear you enjoyed the condo's comfort, amenities, and location. We’re sorry to hear about the fireplace issue and will address it promptly. We hope to have the opportunity to provide you with an even better experience on your next visit!
by A verified traveler
Posted 15 Sep 2024
Was perfect for what i needed. little expensive; but i understand because of the area.
Comment from Hotel Management
16 Sep 2024 by Leena, Hotel Management
Damon, Thank you for your feedback! We’re glad the property met your needs and understand your thoughts on the pricing. We hope to welcome you back in the future!
by A verified traveler
Posted 7 Sep 2024
This place was a little gem. Loved it. It had lots of space, everything we needed for our travels and the easy keyless entry was so nice so there was no worry about keys as we were biking trails. Highly recommend.
Comment from Hotel Management
9 Sep 2024 by Leena, Hotel Management
Nicole, Thank you for your excellent feedback! We're delighted to hear that you enjoyed the keyless entry's space and convenience. It’s great to know that everything met your needs for your biking adventures. We appreciate your recommendation and look forward to welcoming you back!
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Leena, Hotel Management
Kurtis, Thank you for your feedback! We're delighted to hear you had a fantastic time. We look forward to welcoming you back soon!
by A verified traveler
Posted 31 Aug 2024
We had a great stay - very well-managed property. Well-stocked, spacious, clean, and quiet. Would definitely return!
Comment from Hotel Management
2 Sep 2024 by Leena, Hotel Management
Kim, Thank you so much for your wonderful review! We're thrilled to hear that you had a great stay and appreciated our well-managed, spacious, and quiet property. We look forward to welcoming you back in the future!
by A verified traveler
Posted 26 Aug 2024
Overall decent stay. Could’ve used more towels and the hot tub on the property was very very dirty as well as the pool changing room.
Service was good to check in. Could’ve had a better explanation of what building the suite was in.
Seriously though could’ve used more towels. Only two nice bath towels and two small tiny old beach towels.
Comment from Hotel Management
29 Aug 2024 by Leena, Hotel Management
Carson, Thank you for taking the time to share your experience. We're glad to hear that the check-in service met your expectations. We apologize for the issues with the towels and the cleanliness of the hot tub and changing room. We take your comments seriously and will address these areas immediately to ensure a better guest experience. We also appreciate your suggestion for more precise directions to our suites and will work on improving our communication. We hope to host you again and deliver a more satisfying stay.
by A verified traveler
Posted 23 Aug 2024
What I like was when I called to speak to guest hosts she was very quick to bring a fan as ac was broken . She was polite and very quick to assist.
Comment from Hotel Management
29 Aug 2024 by Leena, Hotel Management
Angeline, Thank you for your kind words! We're delighted that our team member could help you quickly and efficiently. We apologize for the inconvenience with the air conditioning and appreciate your understanding. Your comfort is our top priority, and we look forward to welcoming you back soon.
