Ratings based on 310 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Staff were friendly and rooms excellent
Comment from Hotel Management
19 Dec 2024 by The Residence Team, Hotel Management
Thank you so much for your 5/5 rating! We’re delighted to hear you had a great experience with our friendly staff and excellent rooms. We truly appreciate your kind words and look forward to welcoming you again soon!
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
29 Nov 2024 by The Residence Team, Hotel Management
Chère Elvira Luisa ,Merci d’avoir pris le temps de partager votre expérience avec nous et pour votre excellente note de 4/5 ! Nous sommes ravis que vous ayez apprécié votre séjour à The Residence Aéroport Genève Ferney.Nous nous efforçons toujours de fournir un service de qualité et une expérience agréable à nos clients. Si vous avez des suggestions ou des retours pour nous aider à atteindre la perfection, n’hésitez pas à nous en faire part.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt !Cordialement,
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by The Residence Team, Hotel Management
Deat guest, thank you for your review. We hope to see you soon.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
11 Nov 2024 by The Residence Team, Hotel Management
Dear guest, thank you for your review. Unfortunately without information we cannot answer this review.
by A verified traveler
Posted 12 Oct 2024
The hotel was spotlessly clean, comfortable, quiet. staff were friendly and helpful. I hope I can come here another time.
Comment from Hotel Management
14 Oct 2024 by The Residence Team, Hotel Management
Dear guest, thank you so much for your wonderful review! We're delighted to hear that you enjoyed the cleanliness, comfort, and peacefulness of the hotel, as well as the friendly service from our staff. We'd love to welcome you back anytime—hope to see you again soon!
by A verified traveler
Posted 9 Oct 2024
The M3 hotel was perfect for a night stay near the Geneva airport. The staff were super friendly, check-in and check-out were easy, and the room was very clean and spacious. It is also easy to access from the airport or train station via public transit (66 bus from the airport and 60 from the train station). I would definitely stay here again.
Comment from Hotel Management
10 Oct 2024 by The Residence Team, Hotel Management
Thank you for your wonderful review! We're thrilled to hear that you had a pleasant stay at The Residence Hotel Geneva Airport and found our staff friendly and the check-in/check-out process smooth. It's great to know that you enjoyed the cleanliness and spaciousness of your room, and that our convenient location made your travels easier with public transit access.We look forward to welcoming you back in the future!
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
6 Oct 2024 by The Residence Team, Hotel Management
Dear guest, thank you for review. We hope to see you again.
by A verified traveler
Posted 1 Oct 2024 on Hotels
Comment from Hotel Management
1 Oct 2024 by The Residence Team, Hotel Management
Merci beaucoup pour votre note de 8/10 ! Nous sommes heureux que votre séjour ait été globalement satisfaisant. Si vous avez des suggestions ou des aspects que nous pourrions améliorer pour rendre votre prochaine visite encore plus agréable, n'hésitez pas à nous en faire part. Votre retour est précieux pour nous.Au plaisir de vous revoir prochainement.Cordialement,Thank you very much for your rating of 8/10! We're glad to hear that you had a positive stay with us. If you have any suggestions or areas where we can improve to make your next visit even better, please feel free to share. Your feedback is important to us.We look forward to welcoming you back soon.Best regards,
by A verified traveler
Posted 30 Sep 2024
Quick and easy stay near the airport
Comment from Hotel Management
1 Oct 2024 by The Residence Team, Hotel Management
Thank you for your great rating of 4/5! We’re glad to hear that you enjoyed a quick and easy stay with us near the airport. If there’s anything we can do to make your next visit even better, feel free to let us know.We hope to welcome you back soon!
by A verified traveler
Posted 27 Sep 2024
The receptionist was exceptional. Very helpful with anything we needed. He deserves a raise!
Comment from Hotel Management
28 Sep 2024 by The Residence Team, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that our receptionist provided you with exceptional service. We'll be sure to pass along your praise, and we truly appreciate your feedback. We look forward to welcoming you again soon!
