Ratings based on 934 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Very good atmosphere and Staff so helpful
Comment from Hotel Management
25 Nov 2024 by Zoe, Hotel Management
Hello Peter, thank you for your feedback. We are delighted that you had such an excellent stay, and found our staff to be so helpful. We look forward to seeing you again soon!
by A verified traveler
Posted 7 Oct 2024
We had a carvery lunch which was excellent
At breakfast ther was a good selection to choose from perfect would definitely recommend.
No dislikes
Comment from Hotel Management
8 Oct 2024 by Zoe, Hotel Management
Hello Keith, we are delighted that you had such an enjoyable stay with us, and that you found your meals to be so excellent. We look forward to welcoming you back again soon!
by A verified traveler
Posted 2 Oct 2024
Very friendly and attentive staff at dinner snd breakfast. So many hotels are let down by indifferent service at breakfast, top marks to our lovely waitress. Good food with interesting specials. View over the river, lucky enough to spot kingfisher!
Comment from Hotel Management
3 Oct 2024 by Zoe, Hotel Management
Hello Elaine, we are delighted to hear that you had such an excellent stay with us, and that you enjoyed our riverside location so much. We will make sure our restaurant staff are aware of your kind comments regarding breakfast service. We look forward to welcoming you back again soon!
by A verified traveler
Posted 23 Sep 2024
Friendly Great facilities and super blue for money
Comment from Hotel Management
24 Sep 2024 by Zoe, Hotel Management
Hello Rachael, we are delighted that your stay with us was so excellent, and that you found our hotel to be so friendly and good value for money. We look forward to welcoming you back again soon!
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Zoe, Hotel Management
Hello Alex, we are really glad to hear that your stay with us was so enjoyable. We look forward to welcoming you back again soon!
by A verified traveler
Posted 27 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Zoe, Hotel Management
Hello, we are really happy to hear that you had such an excellent stay. See you again soon!
by A verified traveler
Great Hotel
Posted 23 Aug 2024 on HotelsLittle bit off the beaten track for the Ferry Terminal but lovely hotel and setting with secure parking. Staff great, service was great and everything was clean. Bed was very comfy also. Would stay again.
Comment from Hotel Management
25 Aug 2024 by Zoe, Hotel Management
Hello John, we are really delighted that you had such an excellent stay with us, and found our staff and facilities to be so good as well. We look forward to seeing you again soon!
by A verified traveler
Posted 14 Aug 2024 on Hotels
Our room was clean and the bathroom clean. We reported that the handle to flush the toilet was not working properly and it was fixed by a plumber the next day .
Comment from Hotel Management
19 Aug 2024 by Zoe, Hotel Management
Hello Maureen, we are delighted that your stay with us was so excellent, and that the only issue was rectified as quickly as possible. We look forward to seeing you again soon!
by A verified traveler
Posted 13 Aug 2024
Comment from Hotel Management
19 Aug 2024 by Zoe, Hotel Management
Hello Barbara, we are delighted that you had such an excellent stay. See you again soon!
by A verified traveler
Posted 9 Aug 2024
Comment from Hotel Management
12 Aug 2024 by Zoe, Hotel Management
Hello John, we are delighted that you had such a pleasant stay with us. See you again soon!
