Ratings based on 992 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Check-in is tough as the "Villa" check-in location closes often and you must go to the Omni Hotel to check-in. Then they provide a "map" with no road names and no instructions how to reach your unit. Once having figured it out it is easy so better instructions could make the experience better. Also note if you arrive after dark it is impossible to see signage. The unit was clean and comfortable.
by A verified traveler
Posted 26 Nov 2024
Peaceful
by A verified traveler
Posted 25 Nov 2024
Great place to stay. Plenty of things to do; great staff.
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 25 Nov 2024
Very quiet and beautiful , however the villa I was in was very dated , had plumbing issues in bathroom , light were flickering , iron wasn’t working properly,. The little things that just didn’t make the stay exceptional . So when I mentioned the issues with clerk I was offered another room but didn’t seem like it was comparable to the one I purchased . They wanted to upgrade for a cost . However the grounds were beautiful and staff was friendly . Just wish we didn’t have all the small and annoying issues with the villa
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 19 Nov 2024
What a wonderful place! It’s like staying at a Five star hotel in the jungle on the beach we just loved it! Our room was clean and fresh with a nice partial view of the ocean. The staff, and particularly Deidra at the front desk was phenomenal. We will absolutely be back!
by A verified traveler
Posted 18 Nov 2024
The property was well kept and beautiful. The staff was friendly and accommoding. Anything you asked for appeared within minutes. The shuttle service was great. Beautiful, clean and peaceful setting!
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 10 Nov 2024
Beautiful location and great service
