Ratings based on 941 Verified Reviews

4.5 out of 5
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Jan 2025
Awesome place to visit and relax
Comment from Hotel Management
21 Jan 2025 by Marquis, Hotel Management
Thank you for choosing to stay at the Residence Inn Back Bay/Fenway and taking your time to provide feedback on the Guest Satisfaction Survey. We hope to see you again!
4 out of 5
by A verified traveler

Posted 19 Jan 2025
Beautiful pool and nice terrace!
Comment from Hotel Management
21 Jan 2025 by Marquis, Hotel Management
Thank you for choosing to stay at the Residence Inn Back Bay/Fenway and taking your time to provide feedback on the Guest Satisfaction Survey. We hope to see you again!
5 out of 5
by A verified traveler from Orlando

Posted 18 Jan 2025
Great service
Comment from Hotel Management
19 Jan 2025 by Marquis, Hotel Management
Thank you for choosing to stay at the Residence Inn Back Bay/Fenway and taking your time to provide feedback on the Guest Satisfaction Survey. We hope to see you again!
4 out of 5
by A verified traveler

Posted 17 Jan 2025
Great staff, always, from front desk to housekeeping, the BEST! Breakfast as usual was mediocre at best.
Comment from Hotel Management
18 Jan 2025 by J, Hotel Management
Good evening Walter,Thanks for your valued feedback! We will work on improving the breakfast options. Let me know if you need anything else!
5 out of 5
by A verified traveler

Posted 16 Jan 2025
Very near Fenway Park and Fenway Music Hall.
Comment from Hotel Management
17 Jan 2025 by K, Hotel Management
Good evening Brendon,Thanks for reaching out! We are glad to hear you enjoyed your stay. Until next time!
5 out of 5
by A verified traveler from flushing

Posted 15 Jan 2025
Excellent service
Comment from Hotel Management
15 Jan 2025 by J, Hotel Management
Good afternoon Hirian,Thanks for your valued feedback! We hope to see you soon again.
5 out of 5
by A verified traveler from Bellevue

Posted 15 Jan 2025
Comment from Hotel Management
15 Jan 2025 by J, Hotel Management
Good afternoon David,Thanks for your valued feedback! We hope to see you soon again.
5 out of 5
by A verified traveler

Posted 13 Jan 2025
Great room, the entire property was nice, the rooftop was awesome, across the street from Fenway and the staff was awesome. Room was big and clean and modern.
Comment from Hotel Management
14 Jan 2025 by J, Hotel Management
Good evening Romar,Thank you for your valued feedback! We are glad to hear you enjoyed your stay. Until next time!
4 out of 5
by A verified traveler

Posted 11 Jan 2025
Comment from Hotel Management
12 Jan 2025 by Marquis, Hotel Management
Thank you for choosing to stay at the Residence Inn Back Bay/Fenway and taking your time to provide feedback on the Guest Satisfaction Survey. We hope to see you again!
5 out of 5
by A verified traveler

Posted 10 Jan 2025
My husband I had an excellent stay there. Marquis was an excellent guest service agent who was very friendly & accommodating. The room was amazing & close to attractions we where in Boston to see. We definitely plan to stay there again next time we are visiting.
Comment from Hotel Management
10 Jan 2025 by J, Hotel Management
Good evening Elana,Thanks for reaching out. We appreciate your kind feedback! We hope to see you soon again.