Ratings based on 456 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
I liked the spa and how warm it was.
Friendly service and cleanliness was great.
Comment from Hotel Management
24 Nov 2024 by Wylie Court, Hotel Management
Thank you for your wonderful review! We’re so glad to hear you enjoyed the warm spa, friendly service, and the cleanliness of our property. We’re committed to providing a great guest experience, even with renovations underway. We look forward to welcoming you back soon to enjoy even more of what Wylie Court has to offer.Kind regards, Wylie Court
by A verified traveler
Posted 12 Nov 2024
Everything is okay, just sugguest the stuff could do better about arranging properties to different kinds of customers. Such as better not arrange the family with little kids between two groups of young people, can't stand neighbours' noises at middle night.
Comment from Hotel Management
24 Nov 2024 by Wylie Court, Hotel Management
Thank you for your feedback. We’re glad to hear your stay was overall satisfactory, though we apologize for the noise disturbance you experienced. We understand how important a quiet environment is, especially for families with young children. Please note that family-specific apartments are available upon request when booking and are subject to availability at the time to re-accommodate. We appreciate your comments and will take them into account as we continue to improve the guest experience. Despite the ongoing renovations, we remain dedicated to providing excellent service and look forward to welcoming you back for a more enjoyable stay.Kind regards, Wylie Court
by A verified traveler
Posted 17 Oct 2024
Nice heated pool
Comment from Hotel Management
20 Oct 2024 by Wylie Court Reservations, Hotel Management
Dear Yifan,Thank you for your positive review! We’re delighted to hear you enjoyed our heated pool. We hope to welcome you back soon for another relaxing stay.Best regards,The Wylie Court Motor Lodge Team
by A verified traveler
Posted 15 Oct 2024
Good reliable place but was disappointed the SKY TV did not work this time. It is also due for a renovation as the upstairs rooms are still without curtains.
Comment from Hotel Management
17 Oct 2024 by Wylie Court Reservations, Hotel Management
“Thank you, David, for your kind words and for bringing these issues to our attention. We’re sorry to hear about the SKY TV not working during your stay and the lack of curtains upstairs. We’re currently working on renovations and hope to have these matters resolved soon. We appreciate your feedback and look forward to welcoming you back!”
by A verified traveler
Posted 9 Oct 2024
Good location .
Comment from Hotel Management
17 Oct 2024 by Wylie Court Reservations, Hotel Management
“Thank you, Huiai, for your feedback. We’re glad you appreciated our location, and we hope to welcome you back soon for an even better experience!”
by A verified traveler
Posted 1 Oct 2024
Everything is good, but the room temperature was too hot when weather was nice.
Comment from Hotel Management
3 Oct 2024 by Wylie Court Reservations, Hotel Management
“Thank you, Yunong, for your positive review! We’re glad you enjoyed your stay. We apologize for the room temperature inconvenience and will address this with our team to ensure a more comfortable experience next time. We hope to welcome you back soon!”
by A verified traveler
Posted 29 Sep 2024
Lovely clean, warm & tidy unit, with a spa. Unfortunately the pump for the spa wasnt working. Problems with the wifi also.
Overall lovely staff and premises. Will definitely come back. Thank you
Comment from Hotel Management
29 Sep 2024 by Wylie Court Reservations, Hotel Management
Thank you, Camille, for your kind review! We’re glad you enjoyed your stay despite the issues with the spa pump and Wi-Fi. We appreciate your understanding and will work to resolve these problems. We look forward to welcoming you back soon!
by A verified traveler from Auckland
Posted 26 Sep 2024
Friendly helpful staff , great heated outdoor pool,private spa.Loved it
Comment from Hotel Management
29 Sep 2024 by Wylie Court Reservations, Hotel Management
Thank you, Jazmin, for your wonderful review! We're thrilled to hear that you enjoyed our friendly staff, heated outdoor pool, and private spa. We look forward to welcoming you back for another fantastic stay!
by A verified traveler
Posted 22 Aug 2024
good
Comment from Hotel Management
26 Aug 2024 by Wylie Court Reservations, Hotel Management
Dear Patrick,Thank you for your positive feedback! We’re glad to know you had a good stay with us. We look forward to welcoming you back to Wylie Court Motor Lodge in the future.Best regards, Wylie Court Motor Lodge Team
by A verified traveler
Posted 20 Aug 2024
Room was a little rundown and quite dark but it had a small private hot tub that I didn’t even know came with the room (added bonus). Staff are very friendly and the guest thermal pool was amazing. Carpark was perfect (right outside our room). Everything seemed fitting for the price.. I would stay there again.
Comment from Hotel Management
20 Aug 2024 by Wiley Court, Hotel Management
Dear Awhina,Thank you so much for taking the time to share your experience with us. We’re delighted to hear that you enjoyed the private hot tub and the guest thermal pool—it’s always a pleasure to know when our amenities are appreciated. We’re also glad that our staff made a positive impression on your stay.We acknowledge your comments about the room, and we appreciate your understanding that everything matched the price point. Your feedback is invaluable, and we will certainly consider it as we continue to make improvements to our property.We look forward to welcoming you back in the future, and we're glad to know you'd stay with us again. Kind regards,Wylie Court
