Ratings based on 989 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
Slow check in, unhelpful and quite rude.
Comment from Hotel Management
6 Nov 2024 by Holiday Inn Express Messe, Hotel Management
Dear Cathy,Thank you for your feedback.We’re sorry to hear about your experience and will work to improve our service.Best regards
by A verified traveler
Posted 23 Sep 2024
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Comment from Hotel Management
6 Nov 2024 by Holiday Inn Express Messe, Hotel Management
Dear Harish,thank you for your feedback.
by A verified traveler from Daytona Beach
Posted 13 Sep 2024
Location was convenient. Kitchen/breakfast staff were incredibly customer service oriented. Very helpful and respectful .
Easy checking and checkout. 30 minutes from Munich airport .
Comment from Hotel Management
6 Nov 2024 by Holiday Inn Express Messe, Hotel Management
Dear Idalina Rivera,Thank you very much for your feedback.We hope to welcome you again as our guest soon.Kind regards
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
6 Nov 2024 by Holiday Inn Express Messe, Hotel Management
Dear Sabaheta,thanks for the feedback
by A verified traveler
Posted 1 Sep 2024
I have travelled to Munich a few times and I stayed in different hotels. This one was the worst experience ever. Bathroom looked like it hasn’t been cleaned for a while,dust everywhere,big spiders in the bathroom,room’s windows handle broken. No fridge or any drink supplied by the hotel for the price we paid
by A verified traveler
Not ideal for Munich
Posted 29 Aug 2024 on HotelsIt was Adele weekend. The hotel were short staffed, so the bar was closed and there was no one to make up a bed for us when we arrived. Nearest bar/restaurant was a twenty minute walk away. One coffee machine was broken so queues at breakfast were massive. Staff were uneducated on how to get to the Adele concert, which was probably the reason why the majority of people were there. Coffee, teas and milk weren’t replenished on a daily basis. Hotel isn’t very well situated to get into Munich. It’s a bus and train ride.
by A verified traveler
Posted 29 Aug 2024 on Hotels
by A verified traveler
Posted 25 Aug 2024
Only complaint was there was no power socket near a mirror in order to dry your hair.
by A verified traveler
Posted 22 Aug 2024
I recently stayed at this hotel and overall, it was a good experience for the price. The room was very nice and clean, which I appreciated. However, I did encounter a couple of issues during my stay.
First, the sink in my room wasn't draining properly from the start. I didn't report it initially, but by the last day, it had completely stopped draining. Additionally, given the hotel's remote location, there was a noticeable lack of information on how to access food options nearby, which made things a bit challenging.
Finding a good, clean source of water was also not as obvious as it should have been. The breakfast was okay if you’re content with making sandwiches, but it did feel a bit lacking without items like bacon or sausages, which would have been a nice addition to the eggs, pancakes, and toast provided.
Overall, it's not a bad hotel considering the price, but there are a few areas where they could improve to enhance the guest experience.
by A verified traveler
Posted 14 Aug 2024
All was good!
