Ratings based on 39 Verified Reviews

3.5 out of 5
67% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Aug 2024 on Hotels
4 out of 5
by A verified traveler

Posted 8 Jul 2024 on Hotels
The staff at the hotel were excellent both on reception and in the restaurant. The food was of very good quality and cooked well. The salads were outstanding in both quality and choice. The food was excellent value for money. The hotel has a tennis court, which is not quite up to Wimbledon standards but you can hit a ball. It also has a table tennis table which is in a good location with plenty of room. The hotel itself is a little out dated but the bathrooms have a great in the bath shower.
3 out of 5
Recommended
for Other
by Stephen A.

Good value for money

Posted 22 Sep 2015 on Ebookers
Great location. Hotel was clean but a little tired, food was ok but lacked a good choice, staff extremely polite and friendly. I arrived on September 11th for 2 nights, there was no entertainment during the day and at night. I would go again but, like this time, for only a couple of nights.
5 out of 5
Recommended
for Everyone
by Dave from Chester, Cheshire West and Chester, UK

Fantastic hotel let down by cold food.

Posted 17 Jun 2013
Pros: The staff
Cons: Cold Food
Location: Beautiful but very quiet
Lovely hotel with great staff in a picturesque location on the cliffs. A few minor issues and one major one. The minor ones first, the bed was very hard and not very comfortable and the pool was very cold. The major one was that the food in the restaurant was ALWAYS cold, they provide a microwave to heat up your own food but I feel that it should be hot start with. This said, the food was of excellent quality and tasted delicious, shame it was barely warm. The only other point I would make is Porto Colom is very quiet, and only really suitable if you want a quiet, relaxing holiday as there is no hotel entertainment and no nightlife to speak of.
4 out of 5
Recommended
for Everyone
by Barry and Sue from Hampshire, UK

Good value for money

Posted 6 Jun 2013
Pros: Good value for money, location and views of the sea
Cons: Drinking coffee out of plastic cups
Location: Porto Colom is a quiet fishing village not a place for people wanting a lively holiday, but really worth a visit
The Belsana was a very pleasant hotel, extremely good value for money. The staff were all very helpful especially Ann on Reception. Visitors should be aware that there is no entertainment at the hotel and no 'comfortable' seating in the bar area for relaxing but there are some nice bars in the local area. It is worth asking for a room with a sea view as the scenery is lovely. The food is typical of an all inclusive, functional and plentiful! but the whole inclusive package was very good value. Overall we had a wonderful time and would book this hotel again.
2 out of 5
by Simon from Blackburn, Blackburn with Darwen, UK

Let down by the poor food

Posted 5 Nov 2012
Pros: Friendly Reception staff
Cons: Unhealthy tepid food( at best)
Location: at the quiet end of a picturesque resort
The Hotel is basic, but clean, with Avril and Anne on reception being extremely helpful, and we had a view from our room which was spectacular.Maybe one benefit for the end of the season was the hotel was nice and quiet with no rowdy guests.But maybe they were not rowdy because there was nothing happening at any time to get people in the mood for fun! Totally bereft of entertainment, just piped music in the bar in the evening. The big letdown was the food, which has been mentioned loads in other reviews. To my wife and I, the food on holiday plays an important part of our enjoyment, and even in a 3 star with a buffet you can usually find something to eat,but I was really irritated that when we came to eat at 1900( opening time), the food on display was barely warm. This says to me that it had been put out much earlier than needed, and to then put a microwave in the middle for the plated food to be heated up is an absolute nonsense. The Hotel will destroy itself if it does not get this crucial part of it's offer resolved. 4 nights stay,all inclusive, yet after the second night we had to pay at local restaurants for both Lunch and Dinner on days 3 and 4. Not our choice, but driven to do so by the poor quality of the food and its dreadful( and unhealthy) temperature. I cannot say with any truth that this holiday delivered what we were looking for. A shame, when the basics were OK,the staff were friendly and helpful, and the location was acceptable. Definite need for Improvement.
2 out of 5
by caveman

2 star plus hotel

Posted 17 Sep 2012 on Ebookers
Stayed for a week in sept 2012 .Location was good, Beds were really uncomfortable,matresses were hard and the pillows were lumpy - but the ants in the bedding didn`t seem to mind !! Staff were nice,food was typical for this standard hotel.We weren`t expecting great things so it didn`t disappoint on that score.There is a really nice beach about a 10 min walk from the hotel. Would we go back to this hotel ? it`s got to be NO.
4 out of 5
Recommended
for Couples
by yobboung

Good value & location hotel for couples

Posted 7 Jun 2011 on Ebookers
This hotel is ideally located in Porto Colom on the west coast of Majorca between Cala d'Or and Cales de Mallorca resorts, both of which are only a short drive or bus away. It is not very commercialised making it great for couples. We had a hire car for the week which made it possible for days away if weather was not too good, there's plenty to visit on this very pretty side of the island. The only downside to our stay at this hotel was the lack of entertainment, this may change coming into the high season where I think there will be some laid on. Pool, terrace area and inside bar area was clean, well laid out and unlike some hotels there was no shortage of sunbeds. We are planning to meet up next year at this hotel with newly acquired friends we met whilst here.
2 out of 5
by A verified traveler from northeast

Belsana Porto Collom

Posted 6 Jul 2010 on Hotels
Cheap, cheerful and definately no frills. take as you find it. We enjoyed holiday anyway, but always do. No entertaiment and not for kids.
5 out of 5
by A verified traveler

Posted 23 Oct 2024
Wir hatten leider nur 1 Nacht zu Beginn unserer Reise dort gebucht. Das Zimmer hatte einen wunderschönen Meerblick. Denke , wenn das Hotel mal renoviert wird , kann man es nicht mehr bezahlen. Personal war sehr freundlich.