Ratings based on 988 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
all good
by A verified traveler from Fort Lauderdale
Posted 4 Oct 2024
There is no way a review can describe a stay on the ss Rotterdam, you must visit in person, whether a day tour or preferably overnight stay. I first must truly commend the front desk/reception staff for being extremely attentive, professional and beyond helpful. During our 2 night stay, almost every reception staff member went above and beyond, from room-upgrade, to quickly calling a cab, and to easily address special requests and billing. Even the gift shop attendant was great. But, the biggest thanks must go to a wonderful security member (K), who gladly and enthusiastically helped my parents recreate a honeymoon photo from their Rotterdam cruise 50 years ago. Having this memory being recreated was simply priceless for them and we are all deeply grateful as it wouldn't have happened without this member's help. Besides first class staff, this ship is amazingly preserved in time. After trekking through France for a week, it was like taking a 2 day cruise to know where to unwind. The Lido served a fantastic breakfast and dinner. Captain's Lounge was perfect for coffee/drinks with friends. The rooms are not only spacious, but a reminder of how cruising/crossings used to be, all completely well appointed. Outdoor deck spaces are large & spacious with amazing views. For a comparable price of a boring chain-box hotel room, there is no comparison. And for those, like us, who were looking for the nostalgia of a bygone era and and an experience like no other, a stay is a simple must!
by A verified traveler
Posted 29 Sep 2024
An excellent hotel. Can't fault it on any level. Friendly staff and superb facilities. Highly recommended.
by A verified traveler
Posted 24 Sep 2024
lodging on a passenger ship at berth is unique experience in itself. i had this on my list for quite a while. rotterdam is a very pleasant city where almost everything is within walking distance, and the ss rotterdam is a very enjoyabile place to stay while visiting.
by A verified traveler
Posted 1 Sep 2024
by A verified traveler
Posted 31 Aug 2024
Best option for parking and a hotel stay if you're taking a cruise out of Rotterdam!
by A verified traveler from West Simsbury
Posted 31 Aug 2024
No air conditioning
They say it’s for global warming, but they’re not allowed to have air conditioning. Every other hotel in Europe had air conditioning. It was horrible.
by A verified traveler
Posted 24 Aug 2024
The service was good, the shuttle helped to get to the metro although finish early, the staff are lovely and helpful
by A verified traveler
Posted 21 Aug 2024
by A verified traveler
Romantic getaway
Posted 21 Aug 2024 on HotelsRooms were clean and comfortable. Even had a small refrigerator.
Boat was clean and tour was fun.
Food was excellent! Breakfast buffet was great as well as dinner.
It was nice to eat outside watching the sunset! Super romantic! Recommend making a dinner reservation.
