Ratings based on 1,223 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
👍
Comment from Hotel Management
22 Dec 2024 by Tru by Hilton Fayetteville Management Team, Hotel Management
Dear Marat, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Tru by Hilton Fayetteville I-95 soon!Thank you,Tru by Hilton Fayetteville Management Team
by A verified traveler
Posted 15 Dec 2024
Easy check in. Clean room
Comment from Hotel Management
15 Dec 2024 by Tru by Hilton Fayetteville Management Team, Hotel Management
Dear Timothy, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. We're overjoyed to learn you had a positive experience during your arrival. Making our guests feel valued and well-cared for is at the core of our service philosophy. Your kind words inspire us to continue delivering exceptional hospitality. It was our pleasure to host your visit at Tru by Hilton Fayetteville I-95, and we look forward to seeing you soon.Thank you,Tru by Hilton Fayetteville Management Team
by A verified traveler
Posted 12 Dec 2024
We travel several times a yr. to and from Fl. to Pa. and have made the Fayetteville location our stop for the night. Right off 95, so this makes it very convenient for us.
Comment from Hotel Management
13 Dec 2024 by Tru by Hilton Fayetteville Management Team, Hotel Management
Dear Yvette, Thank you for choosing Tru by Hilton Fayetteville I-95 as your go-to stop during your travels! We are thrilled to be part of your regular journey. Our location, conveniently right off I-95, is perfect for travelers looking for a comfortable and hassle-free place to rest, and we’re glad it works well for you. We look forward to continuing to provide you with a welcoming and convenient stop on your future trips. Safe travels, and we can’t wait to see you again soon!Thank you,Tru by Hilton Fayetteville Management Team
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
13 Dec 2024 by Tru by Hilton Fayetteville Management Team, Hotel Management
Dear Natalie, We are thrilled you enjoyed your stay at Tru by Hilton Fayetteville I-95. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will return whenever your travels bring you to the city.Thank you,Tru by Hilton Fayetteville Management Team
by A verified traveler
Posted 11 Dec 2024
Loved the digital check in
Comment from Hotel Management
12 Dec 2024 by Tru by Hilton Fayetteville Management Team, Hotel Management
Dear Krystin, We are thrilled you enjoyed our digital check-in process! We strive to make your stay as seamless and convenient as possible, and it’s great to know that our digital tools added to your overall experience. By offering an efficient and touchless check-in, we hope to give our guests more flexibility and ease upon arrival. Thank you for sharing your positive feedback, and we look forward to welcoming you back to Tru by Hilton Fayetteville I-95 for another smooth and enjoyable stay!Thank you,Tru by Hilton Fayetteville Management Team
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Tru by Hilton Fayetteville Management Team, Hotel Management
Dear Margot, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Tru by Hilton Fayetteville I-95 soon!Thank you,Tru by Hilton Fayetteville Management Team
by A verified traveler
Posted 6 Dec 2024
The gentleman that checked me in was great.
Comment from Hotel Management
7 Dec 2024 by Tru by Hilton Fayetteville Management Team, Hotel Management
Dear Jennifer, We are thrilled to hear that your check-in experience was exceptional and we appreciate your kind words about our front desk associate! Our team strives to provide friendly and efficient service, and it’s wonderful to know that he made your arrival a great one.It was a pleasure hosting you at Tru by Hilton Fayetteville I-95, and we hope you will choose to visit again soon!Thank you,Tru by Hilton Fayetteville Management Team
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
6 Dec 2024 by Tru by Hilton Fayetteville Management Team, Hotel Management
Dear Cassandra, We are thrilled you enjoyed your stay at Tru by Hilton Fayetteville I-95. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will return whenever your travels bring you to the city.Thank you,Tru by Hilton Fayetteville Management Team
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
5 Dec 2024 by Tru by Hilton Fayetteville Management Team, Hotel Management
Dear Ryan, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Tru by Hilton Fayetteville I-95 soon!Thank you,Tru by Hilton Fayetteville Management Team
by A verified traveler
Posted 2 Dec 2024
It was in a nice lil hub area with multiple hotels. The area was well lit and very clean. Its outside of town but everything you need as a traveller was around (gas station, quick food places).
Comment from Hotel Management
3 Dec 2024 by Tru by Hilton Fayetteville Management Team, Hotel Management
Dear Eleanor, We are glad to know that you enjoyed the convenient location of Tru by Hilton Fayetteville I-95. It is great to know that you found the area to be well-lit, clean, and in a central hub with everything you needed. Being just outside of town, we aim to provide a comfortable and accessible stop for guests on the go, and we are happy to hear it worked well for you. We truly appreciate your kind words and hope to welcome you back for another great stay in the future!Thank you,Tru by Hilton Fayetteville Management Team
