Ratings based on 558 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Breakfast was supposed to be served until 9:30 AM. We got there around 9 AM. They were out of milk for the cereal. They’re out of coffee cups. They were out of orange juice and apple juice. No water. Breakfast is going to be over at 9 AM. They should just state that in advance.
Comment from Hotel Management
18 Nov 2024 by General Manager, Hotel Management
Our apologies, we will be discussing this matter with our staff to make sure that breakfast is stocked until 9:30am as we want everyone to have the same options through out the entire breakfast hours. Our juice machine had all of a sudden stopped working and our maintenance was able to get that working again. Once again we are truly sorry that our breakfast was not stocked.
by A verified traveler
Posted 6 Nov 2024
I was very happy with my stay. The hotel was well managed. Staff friendly. Very clean. Bed was very comfortable. there was a microwave, small frig.,plenty of lighting. Cable tv. Breakfast good for me w/scrambled eggs & sauage, fruit juice, bananas, cerals biscuits & gravy. I would definitely stay again.
Comment from Hotel Management
9 Nov 2024 by General Manager , Hotel Management
Dear John, Thank you for taking the time to let us know about your recent stay. It is always a pleasure to receive such positive feedback. We are very pleased to here how much you enjoyed your stay from the friendly staff, cleanliness, comfortable bed and breakfast selection. We are pleased that you enjoyed your stay and look forward to having you with us the next time your in the area.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
9 Nov 2024 by General Manager, Hotel Management
Dear Miranda, Thank you for taking the time to rate your recent stay with us.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
4 Nov 2024 by General Manager, Hotel Management
Dear Shiyi, Thank you for taking the time to rate your recent stay with us. We are pleased to see that you enjoyed your stay.
by A verified traveler
Posted 20 Oct 2024
Terrible bed and the room condition was just ok. No fridge
Comment from Hotel Management
21 Oct 2024 by General Manager, Hotel Management
Dear Sinclair, Thank you for taking the time to let us know about your stay. We are sorry to hear that you did not enjoy your stay.Our deepest apologies
by A verified traveler
Posted 19 Oct 2024
The staff was amazing, the hotel was great and the breakfast was amazing.
Comment from Hotel Management
21 Oct 2024 by General Manager, Hotel Management
Dear Kenneth, Thank you for taking the time to let us know about your recent stay. We are proud to hear that you enjoyed your stay from the staff to breakfast. We greatly appreciate you.Hope to see you again the next time your in the area.
by A verified traveler
Posted 16 Oct 2024
Very Nice
Comment from Hotel Management
17 Oct 2024 by General Manager, Hotel Management
Dear Katherine, We greatly appreciate you for taking the time to rate your current stay with us at Sleep Inn Fayetteville North. We are glad to see you enjoyed your stay and look forward to seeing you again the next time your in the area.
by A verified traveler
Posted 15 Oct 2024
Rude, uncooperative and unprofessional staff. The lady at the front desk was the worst.
Comment from Hotel Management
15 Oct 2024 by General Manager, Hotel Management
We are sorry to hear this. Usually our staff provides the best and most friendly service to all our guest. If you have the time we would appreciate details so that we can correct this concern as we want everyone to have a great experience with our staff and enjoy their stay.
by A verified traveler
Posted 18 Aug 2024
Allergic to fragrance and immediately noticed the strong scent of air fresheners. The rooms were "damp". The bedding had a damp feel and by morning clothes were damp. This could be a seasonal issue but made for a restless night sleep and an uncomfortable next day with damp clothes. The breakfast was a 10.
Comment from Hotel Management
2 Sep 2024 by General Manager, Hotel Management
Dear Lavonne, Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. On behalf of our entire team, I would like to apologize. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Sincerely,General Manager
by A verified traveler
Posted 18 Aug 2024 on Hotels
It was a fair price for the room.
Comment from Hotel Management
19 Aug 2024 by General Manager, Hotel Management
Dear Carlos, Thank you for taking the time to let us know about your recent stay with us. We are pleased to see a 10 out of 10 rating. We look forward to having you with us the next time your in the area. Thank you
