Ratings based on 293 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Everything
by A verified traveler
Posted 23 Oct 2024
by A verified traveler
Posted 6 Oct 2024
by A verified traveler
Posted 24 Sep 2024
Bed is hard as a rock, door hit toilet
by A verified traveler
Posted 19 Sep 2024
Wonderful stay. From the first desk interaction to the breakfast to our departure, everything was great!
Comment from Hotel Management
21 Sep 2024 by AGM, Hotel Management
Dear Guest,Thank you for sharing your wonderful experience at the Residence Inn Fayetteville Cross Creek. We are thrilled to hear that from your initial interaction at the front desk to breakfast and through to your departure, everything met your expectations.Our team is dedicated to providing a seamless and enjoyable experience for every guest, and it's rewarding to know we succeeded during your stay. We strive to create a welcoming atmosphere with attentive service, and your kind words affirm our commitment.We appreciate you choosing us for your stay and look forward to welcoming you back soon for another great experience.Warm regards,AGM
by A verified traveler from Dundee
Posted 24 Aug 2024
Great Service!!!
Comment from Hotel Management
26 Aug 2024 by AGM, Hotel Management
Good day,Thank you so much for your enthusiastic review! We're thrilled to hear that you experienced great service during your stay at the Residence Inn Fayetteville Cross Creek. Our team works hard to ensure that every guest feels well cared for, and your feedback is a wonderful affirmation of their efforts.We appreciate you taking the time to share your experience, and we look forward to welcoming you back soon for another exceptional visit.Warm regards,AGM
by A verified traveler
Posted 6 Aug 2024 on Hotels
Comment from Hotel Management
9 Aug 2024 by AGM, Hotel Management
Good day,Thank you for giving us a perfect score of 5 out of 5 for your recent stay at the Residence Inn Fayetteville Cross Creek. We are thrilled to receive such high marks and are delighted that you had a positive experience with us.While you didn't leave a comment, your rating alone speaks volumes, and we are grateful for your feedback. It encourages us to continue providing excellent service and ensuring our guests have the best possible experience.We look forward to the opportunity to welcome you back soon for another outstanding stay. Thank you once again for choosing us and for your high recommendation.Warm regards,Assistant General Manager
by A verified traveler
Posted 25 Jul 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by AGM, Hotel Management
Thank you for the perfect score of 10 out of 10 for your recent stay at the Residence Inn Fayetteville Cross Creek. We are delighted to receive such high marks and appreciate you taking the time to rate us.Your rating speaks volumes, and it motivates us to continue providing excellent service and accommodations. We're glad that your experience met your expectations in every way.We look forward to welcoming you back soon for another outstanding stay. Thank you once again for choosing us.Warm regards,AGM
by A verified traveler
Posted 14 Jul 2024
Our children enjoyed the pool. The staff was friendly. Breakfast was a little different each morning.
Comment from Hotel Management
26 Aug 2024 by AGM, Hotel Management
Thank you for sharing your experience at the Residence Inn Fayetteville Cross Creek. We are delighted to hear that your children enjoyed our pool and that you found our staff friendly and welcoming.It’s great to know that the variety in our breakfast offerings added a pleasant touch to your mornings, providing a little something different each day. We strive to cater to the tastes and preferences of all our guests, and we're glad this was a highlight for you.We appreciate your feedback and look forward to welcoming you and your family back soon for another enjoyable stay. Thank you for choosing us.Warm regards,AGM
by A verified traveler
Posted 8 Jul 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by AGM, Hotel Management
Thank you for your rating of 8 out of 10 for your recent stay at the Residence Inn Fayetteville Cross Creek. We are pleased to know that you had a positive experience with us and appreciate the time you took to provide a rating.While we are glad to receive a good score, we are continually striving to enhance our service and amenities. If there are specific areas where you feel we could improve, or if there were aspects of your stay that particularly stood out, we would love to hear more about your experience. Your detailed feedback is invaluable in helping us achieve excellence.Thank you again for choosing us, and we look forward to the opportunity to host you again and aim to make your next visit a perfect 10.Warm regards,AGM
