Ratings based on 949 Verified Reviews
2.9 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2024
No television service all weekend and no rate reduction for it. Rooms were sparingly cleaned. Water pressure very limited and floors could use some help.
Comment from Hotel Management
30 Dec 2024 by Brand Experience Team, Hotel Management
Hi Wade, We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused. Your concerns are of utmost importance to us, and we are fully dedicated to addressing them in a timely manner. To gain a better understanding of the specific issues you encountered, we kindly request that you reach out to us. Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them. Natalie #team6
by A verified traveler
Posted 28 Dec 2024
by A verified traveler
Posted 24 Dec 2024
Room was good
by A verified traveler
Posted 23 Dec 2024
The place was dirty, poorly maintained and had bugs.
Comment from Hotel Management
24 Dec 2024 by Brand Experience Team, Hotel Management
Hi John,We regret not meeting your expectations and appreciate you bringing this to our attention. We aim to make things right and earn back your trust.Maz K.#Team6
by A verified traveler
Posted 19 Dec 2024
The price was great.
Comment from Hotel Management
20 Dec 2024 by Brand Experience Team, Hotel Management
Hey friend, thanks for taking time to share your review. We appreciate your support. Natalie #Team6
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Brand Experience Team, Hotel Management
Hi Gabriel, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Natalie #Team6
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Brand Experience Team, Hotel Management
Hi Linda, We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused. Your concerns are of utmost importance to us, and we are fully dedicated to addressing them in a timely manner. To gain a better understanding of the specific issues you encountered, we kindly request that you reach out to us. Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them. Natalie #team6
by A verified traveler
Posted 15 Dec 2024
by A verified traveler
Posted 14 Dec 2024
Easy checking service nobody bothered us but the housekeeping don't do much checking on you when it comes to Bringing clean items matter of fact they skip over you you have to get a hold of them
Comment from Hotel Management
19 Dec 2024 by Nancy Y., Hotel Management
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
by A verified traveler
Posted 12 Dec 2024
