Ratings based on 322 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Room was a bit musty but ok for one night
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Jahlicia J , Hotel Management
Dear David, Thank you for taking the time to tell us about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Jahlicia Johnson Front Office Supervisor
by A verified traveler
Posted 18 Nov 2024
Beautiful facility
Comment from Hotel Management
19 Nov 2024 by Jahlicia , Hotel Management
Dear Markeeta, Thank you for taking the time to tell us about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Jahlicia Johnson Front Office Supervisor
by A verified traveler
Posted 18 Nov 2024
Will never return. Front desk staff was horrible. This one particular lady was racist. She act as if she disliked people of color.
We went for a military function, room had several issues. The Television did not work, the toilwt overflowed first flush, shower water pressure was horrible. After the 1st night they finally changed the room but the new room had no linens. The front desk staff had no alternative options. The food downstairs was horrible, I ordered a turkey club, they gave me spam. We had several rooms between the entire group 30 rooms and we all had discrepancies. We will choose a different location next year. They will never see us again.
Comment from Hotel Management
19 Nov 2024 by Jahlicia , Hotel Management
Dear Shanta, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Sincerely,Jahlicia JohnsonFront Office Supervisor
by A verified traveler
Posted 11 Nov 2024
Nice
Comment from Hotel Management
16 Nov 2024 by Jahlicia , Hotel Management
Dear Vivian, Thank you for taking the time to tell us about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing the Holiday Inn.Sincerely, Jahlicia Johnson Front Office Supervisor
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Jahlicia J , Hotel Management
Dear Randolph, Thank you for taking the time to tell us about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing the Holiday Inn. Sincerely, Jahlicia Johnson Front Office Supervisor
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Jahlicia J , Hotel Management
Dear Sarah, Thank you for taking the time to tell us about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing the Holiday Inn. Sincerely, Jahlicia Johnson Front Office Supervisor
by A verified traveler
Posted 17 Oct 2024
pillows were a little hard.
Comment from Hotel Management
17 Oct 2024 by Jahlicia J , Hotel Management
Dear Mark, Thank you for taking the time to tell us about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely, Jahlicia Johnson Front Office Supervisor
by A verified traveler
Posted 24 Sep 2024
Everything
Comment from Hotel Management
25 Sep 2024 by Jahlicia J , Hotel Management
Dear Maurice, Thank you for taking the time to tell us about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely, Jahlicia Johnson Front Office Supervisor
by A verified traveler
Posted 22 Sep 2024
It was great
Comment from Hotel Management
25 Sep 2024 by Jahlicia J , Hotel Management
Dear Oliver, Thank you for taking the time to tell us about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely, Jahlicia Johnson Front Office Supervisor
