Ratings based on 159 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
Pretty good room and was clean. Nice view of the lake. Had trouble with the outlets as many of them did not fit the adapters for CH. Not updated. Needs some upgrading. Highest priced room of our 3 week Europe trip.
Comment from Hotel Management
29 Oct 2024 by Rezeption Seeblick, Hotel Management
Dear Mr. Gary,thank you for your feedback! We're glad to hear that you enjoyed the cleanliness of your room and the nice lake view. We apologize for the inconvenience with the outlets and appreciate your input regarding upgrades. Your comments help us improve, and we hope to welcome you back in the future!Best Regards
by A verified traveler from Fort Mcmurray
Posted 24 Sep 2024
The hotel was excellent. We had a Lakeview room. The bathroom did have an odd smell of sewer, but we didn’t care, The area around the pool was under construction, but we did use it. I’m sure it’ll be nice once it’s done.
Comment from Hotel Management
20 Oct 2024 by Rezeption Seeblick, Hotel Management
Dear Darren,rhank you for your review! We’re glad you enjoyed your stay and the Lakeview room. We apologize for the smell in the bathroom and for the construction around the pool. We hope to welcome you back once the renovations are complete!Best Regards
by A verified traveler
Posted 13 Sep 2024
there was nobody available at night to complain about very noisy people next door that did not settle down until after 2 am.
Swimming pool was not completely remodeled. Jacuzzi was closed for remodeling. Guests were required to pay for coffee pods to make coffee in rooms. Guests were required to pay for Billiard table. No refrigerator in the room - we needed it to keep medicine cool.
Location was good - we had a rental car. Mountains' views are excellent.
Comment from Hotel Management
20 Oct 2024 by Rezeption Seeblick, Hotel Management
Dear Mr. DonaldThank you for your review and for sharing your experience. We apologize for the inconveniences you encountered during your stay, especially regarding the noise at night and the unavailable amenities. We will take your feedback into account and work to improve these aspects.It’s great to hear that you enjoyed the location and the mountain views. We hope to have the opportunity to welcome you back and provide a more comfortable experience in the future.Best Regards
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
20 Oct 2024 by Rezeption Seeblick, Hotel Management
Dear Donald,thank you for your review.We sincerely hope that you enjoyed your stay with us.If you have any comments, please do not hesitate to contact us directly.We will be very happy to welcome you again in the future.Best Regards
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
20 Oct 2024 by Rezeption Seeblick, Hotel Management
Sehr geehrte Andrea, vielen Dank für Ihr Feedback!Wir freuen uns, dass es Ihnen bei uns gefallen hat, und würden uns freuen, Sie wieder bei uns begrüssen zu dürfen!Freundliche Grüsse
by A verified traveler
Posted 12 Aug 2024
Comment from Hotel Management
21 Oct 2024 by Rezeption Seeblick, Hotel Management
Lieber Triman,es tut uns leid, dass Sie unserer Unterkunft nur einen Stern gegeben haben. Wenn Sie Details zu Ihrem Aufenthalt mit uns teilen möchten, zögern Sie bitte nicht, uns zu kontaktieren. Ihr Feedback ist uns wichtig, und wir würden gerne erfahren, wie wir unseren Service verbessern können.
by A verified traveler
Posted 14 Jul 2024 on Hotels
Friendly staff, nice location. Room is simple but the amazing view makes up for the rest. Clean but worn down if you look in corners.
Pool view is great looking straight forward, look to the left its a street/ parking, to the right the restaurant terrasse. If feels miss placed, full of mould in cealing and walls. The humidity feels all the way to the hotel corridor.
Comment from Hotel Management
21 Oct 2024 by Rezeption Seeblick, Hotel Management
Dear Guest,Thank you for your feedback! We're pleased to hear you enjoyed our friendly staff and the nice location. We appreciate your comments about the room and the view, and we apologize for the issues you encountered regarding cleanliness and maintenance. Your insights are valuable to us as we strive to improve our guest experience. We hope to have the opportunity to welcome you back in the future.Best Regards
by A verified traveler
I wouldn't
Posted 23 Jun 2024 on HotelsNice view of the lake, but not much for amenities. Woman at the desk was of little help in advising us of how to get to area attractions. The restaurants food was poor quality and ridiculously expensive for the quality. I would not stay there again, nor recommend it to others.
by A verified traveler
Posted 19 Jun 2024 on Hotels
The check out process was hell, staff was incredibly rude. Also the pillows are so thin its like sleeping on a sheet it was awful, definitely not worth the money.
by A verified traveler
Posted 19 Jun 2024
Very disappointed . At check in we are told tap water is safe and then when we ask for a glass of water at the restaurant they charge $4 !! Nespresso machine has no capsule - have to purchase capsule at front desk , ask for empty cup , that’s another $5.
All hotel guests are given guest pass for complimentary local transportation -we only found out at check out and were told that we did not ask for it. ( Hello - shouldn’t it be offered regardless ) , we could have saved $100 on local buses. The rooms are old , hotel needs some investment.
On the plus side , the view is breath taking ,quiet , serene, totally memorable.
