Ratings based on 99 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Oct 2024
Very friendly and helpful staff.
The hotel is very cozy.
Comment from Hotel Management
12 Oct 2024 by Jorge Jesus, Hotel Management
Dear Sylvia,Thank you for the review!Thank you for the compliment to our staff!Best regards,
by A verified traveler
Posted 24 Jul 2024 on Hotels
by A verified traveler
Excellent Hotel/ Great Staff
Posted 19 Jun 2024 on HotelsAlways good to be in this hotel. Staff are all kind & pleasantly smiling. Thank you. And special thank you to Fabricio at Breakfast place for he is kind & very polite.
by A verified traveler
Good value for money!
Posted 15 Jun 2024 on HotelsGreat customer service of staff
by A verified traveler
Posted 25 May 2024 on Hotels
Thank you to great staff-Jorge, Bruna, Alessandra, and Fabricio at Breakfast service. Thank you for a great stay. I’m coming back, for sure!
by A verified traveler
Posted 15 May 2024
Great hotel, 5 min away from the Sanctuary, very good service and cleanliness.
by A verified traveler
Posted 11 May 2024 on Hotels
Great customer service by the staff- Jorge, Bruna, Alexandra-thank you very much!
by A verified traveler
Posted 8 May 2024 on Hotels
Cruz Alta is good value for money. Thank you to the very kind & accommodating staff-Front desk Ms. Bruna & Mr. Jorge. Your great customer service is very much appreciated. Thank you! I’ll surely be back.
by A verified traveler
Posted 18 Sep 2023 on Hotels
by A verified traveler
Posted 16 Sep 2023
Walking distance to sanctuary.
