Ratings based on 96 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Excellent Hotel/ Great Staff
Posted 19 Jun 2024 on HotelsAlways good to be in this hotel. Staff are all kind & pleasantly smiling. Thank you. And special thank you to Fabricio at Breakfast place for he is kind & very polite.
by A verified traveler
Good value for money!
Posted 15 Jun 2024 on HotelsGreat customer service of staff
by A verified traveler
Posted 25 May 2024 on Hotels
Thank you to great staff-Jorge, Bruna, Alessandra, and Fabricio at Breakfast service. Thank you for a great stay. I’m coming back, for sure!
by A verified traveler
Posted 15 May 2024
Great hotel, 5 min away from the Sanctuary, very good service and cleanliness.
by A verified traveler
Posted 11 May 2024 on Hotels
Great customer service by the staff- Jorge, Bruna, Alexandra-thank you very much!
by A verified traveler
Posted 8 May 2024 on Hotels
Cruz Alta is good value for money. Thank you to the very kind & accommodating staff-Front desk Ms. Bruna & Mr. Jorge. Your great customer service is very much appreciated. Thank you! I’ll surely be back.
by A verified traveler
Posted 18 Sep 2023 on Hotels
by A verified traveler
Posted 16 Sep 2023
Walking distance to sanctuary.
by A verified traveler from Houston
Posted 12 Aug 2023
It was a wonderful stay. Clean and comfortable
by A verified traveler
Posted 4 Apr 2022
The place is really great- clean, staff very helpful and location very quiet.
