Ratings based on 155 Verified Reviews

3.7 out of 5
85% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 18 Sep 2024
Its basically a 2/3 star rating. Entrance is steps going down to reception nit good for disabled. Only cleaning done was empty bins and change towels
4 out of 5
by A verified traveler

Posted 8 Jun 2024 on Hotels
Nice place
5 out of 5
by A verified traveler

Posted 8 May 2024
The front desk guy was AMAZING and very Helpful
1 out of 5
by A verified traveler

Posted 9 Oct 2023
The most filthy hotel. Needs an upgrade on everything. Toilet broken and brown. Stuck inside because handle was broken. Took pictures but no option to add. AVOID.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Apr 2023
1 out of 5
by A verified traveler

Never go back again

Posted 25 Jan 2023 on Hotels
The room was clean, but the customer service was terrible. I ordered a cap to the Airport and the management denied that I paid them the cap fee. Very aggressive and arrogant people.
Comment from Hotel Management
27 Feb 2023 by manager, Hotel Management
The problem you have experienced is not related to the hotel. The transfer you purchased from expedia is an expedia-related issue, so we cannot help.
5 out of 5
by A verified traveler from SCHUYLER

Posted 4 Oct 2022
Good
Comment from Hotel Management
11 Oct 2022 by manager, Hotel Management
thank you
1 out of 5
by A verified traveler

Bad experience

Posted 5 Aug 2022 on Hotels
Stain on bed Air condition not working No left I had to go to the fourth floor The mini bar fridge not working Very Noisy There are not friendly and there are lying about their property and they are not friendly at all I don’t recommend it for anyone they said they speak English but they are not it’s hard to communicate
Comment from Hotel Management
14 Aug 2022 by manager, Hotel Management
yorumlar gerçeği yansıtmıyor
5 out of 5
by A verified traveler from Newcastle Upon Tyne

Posted 23 Jun 2022
Very good hotel
Comment from Hotel Management
24 Jun 2022 by manager, Hotel Management
Thank you very much for taking the time to write about our property.
4 out of 5
by A verified traveler

Posted 3 Jun 2022
The property is situated in the European side of Istanbul with all the main sites within walking distance. However the hotel is situated in a very small road and not properly sign posted. We spent almost an hour trying to find the hotel as the roads are all very similar. The property itself was clean and spacious which is all we needed for our short stay.
Comment from Hotel Management
9 Jun 2022 by manager, Hotel Management
Thank you very much for taking the time to write about our property.