Ratings based on 264 Verified Reviews

3.5 out of 5
82% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.1 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 18 Sep 2024
Checked in was 9 am , i arrived at 5 pm , i have been waiting for one hour because they need to clean the room !!! Other people arrived after me in 30 min let them in straight away because they are local !!. Bad room one power point , tinny toilet hard to use , unfriendly receptionist, i asked him to change my room he didnt accept, Unfortunately its a bad experience .
5 out of 5
by A verified traveler

Posted 8 Sep 2024 on Hotels
I would choose this hotel every time if I we’re coming back to Istanbul! The location is perfect, walking distance from iconic places such as Hagia Sophia, Sultanahmet mosque, the Basilica Cistern. It is close to tram, train, & bus services. The staff are very friendly and helpful. Their buffet breakfast was excellent. It was a fantastic experience😊
Comment from Hotel Management
8 Sep 2024 by HASAN ZEYTIN, Hotel Management
THANK YOU SOO MUCH
4 out of 5
by A verified traveler

Posted 18 Aug 2024
Clean, convenient to Sirkeci Station but quiet. Nourishing small buffet breakfast
Comment from Hotel Management
8 Sep 2024 by HASAN ZEYTIN, Hotel Management
THANK YOU SOO MUCH
3 out of 5
by A verified traveler

Posted 7 May 2024 on Orbitz
The room is very small
1 out of 5
by A verified traveler

Sewage smell, polluted water, mosquitoes

Posted 5 Mar 2024 on Hotels
One of the worst rooms I have ever booked. The room was infested with mosquitos - I killed between 3 and 6 per night, every night. I couldn't sleep. Even with all the windows closed and after killing all the mosquitoes in the room, new mosquitos kept spawning and disturbing me. The smell of sewage in the bathroom was the worst I have ever experienced, it was unbearable without a window open. The water from the cold tap was brown, i have never seen anything like it. The combination of dirty water, foul smell and the mosquito investation was evidence the building has severe waste disposal issues. The air conditioning was intentionally disabled in my room, the hotel manager was very rude telling me I can open the window if I am hot. He pointed to my invoice telling me I had paid a very cheap price so the air conditioning is "closed". He seemed irritated with me. The surrounding area is very noisy due to construction. I could not wait to leave this hotel.
4 out of 5
by A verified traveler

Posted 20 Dec 2023 on Hotels
Comment from Hotel Management
21 Dec 2023 by otel emek, Hotel Management
Thank you
4 out of 5
by A verified traveler

Cosy hotel!

Posted 16 Nov 2023 on Hotels
Pleasantly to quick over booked by the online service.
3 out of 5
by A verified traveler

Posted 22 Oct 2023
I had a one small bed room with a shared bathroom. The breakfast was excellent every morning with tons of great options. Very easy to walk to from the subway and easy to get to the tourist attractions. I had my laundry done on the same street and there were restaurants in every direction. Well priced for what you get.
1 out of 5
by A verified traveler

Posted 20 Oct 2023
Worst hotel I have ever experienced got there was taken to a broom cupboard room no windows next to loud lift could not sleep. Next day moved to another room window that faced a brick wall no air conditioning 1 shared bathroom and toilet situated on 5th floor. Disgusting even the tap water smelt strange loud construction work. Staff say no to everything my worst experience I should have listened to the bad reviews it ruined my holiday. Could not get a coffee even though I said I would pay this was more like a prison do not book stay home or book somewhere else honest!
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Oct 2023 on Hotels