Ratings based on 84 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Oct 2024
I’m telling you right now, there is NO better hotel to stay at in your trip to Istanbul!
One: it is extremely convenient as it’s a 4 minute walk to the Hagia Sophia and the Blue Mosque.
Two: the staff was truly amazing! Always asking me if I needed anything, going out of their way to make sure all my needs are met.
I even needed some souvenirs shipped back home and as it is a family run business, the owners cousin offered to ship my things back home for a GREAT price!
Truly a great group of people that really make you feel at home. Thank you again! Will definitely be staying here again next time I come to Istanbul!
by A verified traveler from Queens Village
Posted 6 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Hotel Management, Hotel Management
Thank you so much
by A verified traveler
Posted 7 Sep 2024
Great location and staff were very friendly and helpful. Would recommend to this hotel
Comment from Hotel Management
18 Sep 2024 by Hotel Management, Hotel Management
Dear Jacinta, really happy to meet with you. Hope To see you again
by A verified traveler
Posted 13 Aug 2024
Comment from Hotel Management
21 Aug 2024 by Hotel Management, Hotel Management
Thak you so much Dear Naomi.
by A verified traveler
Okay room, pushy host
Posted 27 Jul 2024 on HotelsHotel is okay for this class, but the host was terrible. Very pushy people and keep on trying to sell me bs services. When I arrived the room wasn't clean but the cleaner did some work and fixed it.
Comment from Hotel Management
21 Aug 2024 by Hotel Management, Hotel Management
Dear Ruiqian, We are sorry for hearing this review. First of all our check in time is 14:00 and you came very early in the morning, room was busy but again we cleaned and gave you the room directly before 2pm. Also, our hotel is a family hotel and we didnt live any problem like this before, because we are not trying to sell anything, we just want to give you all the information so that you do not have any problems during your holiday. We are very sorry for this misunderstanding. We hope to have the opportunity to welcome you again.
by A verified traveler from Baghdad
Posted 23 Jul 2024
V. Good
Comment from Hotel Management
10 Aug 2024 by Hotel Management, Hotel Management
Dear Raid, thank you so much.
by A verified traveler
Posted 10 Jul 2024
The location was perfect and the room was great, had a very comfortable bed and pillows. Staff was nice and helpful. I highly recommend.
Comment from Hotel Management
17 Jul 2024 by Hotel Management, Hotel Management
Dear Christopher, As the GENIUS HOTEL ISTANBUL team thank you very much for your lovely review. Hop to see our again.
by A verified traveler
Posted 6 Jul 2024
Comment from Hotel Management
8 Jul 2024 by Hotel Management, Hotel Management
Dear Adina thank you so much for lovely rating.
by A verified traveler
Posted 27 Jun 2024
Comment from Hotel Management
28 Jun 2024 by Hotel Management, Hotel Management
Ezgi hanım bu güzel değerlendirmeniz için çok teşekkür ederiz. sizleri her zaman ağırlamaktan onur duyarız. saygılarımızla
by A verified traveler
Posted 23 Jun 2024
The place is really convenient for the main sightseeing spots and walkable. The staff are so kind and helpful also. You will have a great time!
Comment from Hotel Management
27 Jun 2024 by Hotel Management, Hotel Management
Dear Kanun thank you very much for your lovely comment. Hope to see you again.
