Ratings based on 982 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Very central property! Close to many major sites. However, was still peaceful. Everything was walking distance. The staff were very kind and helpful with everything. Would definitely stay here again.
by A verified traveler
Posted 23 Nov 2024
The room I paid for wasn't available until two days later and I had to ask for it. The tub leaked and it was extremely noisy until 3:30am.
I asked to check out early and that was refused. I got offers of lower priced trips to the airport instead. The finally offered a credit of 1 day when I was leaving two days early after multiple days of not being able to use the tub/shower without the room flooding. That was then later revoked saying that it was too difficult to credit me and I settled for a credit for an earlier ride to the airport which was less than the equivalent of one night. The people were nice and friendly but the customer service was extremely poor considering the circumstances.
I regret having you leave this review but was given little choice.
by A verified traveler
Posted 22 Nov 2024
Great place, clean and close to all the amenities
by A verified traveler
Posted 19 Nov 2024
GLK Acropol staff was very kind and helpful throughout our stay in Istanbul, especially Mustafa and Emre. Hussein at reception was helpful in arranging the Bosphorus Cruise for us as well as transfer back to IST on our departure day. Although the hotel is a bit old, the management has kept it well maintained. The location of the hotel is phenomenal, however do keep in mind there several bars on this street, if you sleep in early be aware it can be some what noisy at night.
by A verified traveler
Posted 15 Nov 2024
We recently stayed at this lovely boutique hotel with our family of eight ( including 86 years old and 8 years old) and it was everything we could have hoped for in a vacation! The hotel’s intimate, elegant design provided the perfect blend of comfort and charm. The location couldn’t be better – just a short, easy walk to all the historical sites we wanted to explore.
The views from the 5th floor were breathtaking - views of Hagia Sofia, Blue Mosque and Marmar sea. But what truly made our stay unforgettable was the staff. They went above and beyond to make us feel at home. From morning to night, they were kind, friendly, and genuinely welcoming, helping with arrangements of tours, transportation etc, they treating us as if we were family. Everyone was amazing, but I would like especially mention Husain and Jasmine. If you’re looking for a place that feels both luxurious and inviting, with amazing location and service, this hotel is an absolute gem. We can’t wait to return!
by A verified traveler
Posted 15 Nov 2024
We recently stayed at this lovely boutique hotel with our family of eight, and it was everything we could have hoped for in a vacation! The hotel’s intimate, elegant design provided the perfect blend of comfort and charm. The location couldn’t be better – just a short, easy walk to all the historical sites we wanted to explore.
The views from the 5th floor were breathtaking - views of Hagia Sofia, Blue Mosque and Marmar sea. But what truly made our stay unforgettable was the staff. They went above and beyond to make us feel at home. From morning to night, they were kind, friendly, and genuinely welcoming, helping with arrangements of tours, transportation etc, they treating us as if we were family. Everyone was amazing, but I would like especially mention Husain and Jasmine. If you’re looking for a place that feels both luxurious and inviting, with amazing location and service, this hotel is an absolute gem. We can’t wait to return!
by A verified traveler
Posted 11 Nov 2024
One star is far too generous for GLK Premier Acropol Suites & Spa. Our stay was a complete disaster from start to finish. The hotel is nothing like the glossy photos online. The advertised "suites" were cramped, poorly maintained, and lacked basic amenities. Most egregious was the complete lack of WiFi in our room. After reporting the issue, we waited over an hour for staff who were utterly unhelpful and unable to resolve the problem. With important work commitments, we were forced to abandon our reservation after just one hour and scramble to find alternative accommodation. Thankfully, we managed to secure a far superior hotel nearby, highlighting just how substandard the GLK Premier truly is. To add insult to injury, it's been over a week since we requested a refund, and management has been completely unresponsive. Their lack of communication and refusal to address the blatant failure to provide the services we paid for is unacceptable. Avoid this place at all costs; your time, money, and sanity will thank you.
by A verified traveler
Posted 7 Nov 2024
A perfect base for exploring historic Istanbul. 5 to 10 minutes walk to the big 3 major sites.Hussein, Emre and the rest of the team looked after us and treated us like family for the 10 days we stayed. Rooms are fantastic and for an extra special stay book the top floor balcony rooms with views straight out onto Hagia Sofya. Breakfast was brilliant with lots of turkish foods & treats. Will definitely stay again.
by A verified traveler
Posted 4 Nov 2024
The hotel was located in a good location, close to tourist attractions, restaurants and shopping areas. The hotel room was average. The breakfast buffet was terrible and didn’t offer a lot of variety.
by A verified traveler
Posted 4 Nov 2024
The hotel was very clean and well maintained. Staff were polite and helpful. We had booked a balcony room but at night time it was too noisy due to the night clubs outside. We reported to reception and the manager changed our room to sea view which was very peaceful and quiet. The manager explained they are having sound proof windows installed next month. Breakfast was good. The hotel is in the heart of sultan Ahmet so nice hustle and bustle .
