Ratings based on 10 Verified Reviews

1.8 out of 5
75% of guests recommend
2.5 Room cleanliness
2.1 Service & staff
2.3 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jul 2022
1 out of 5
by A verified traveler

Posted 2 Apr 2022
Not worth the price they charge
4 out of 5
by A verified traveler

Posted 18 Oct 2021 on Hotels
Comment from Hotel Management
19 Oct 2021 by Gamal, Hotel Management
Dear Mr.IAN We appreciate you for staying with us and for taking the time to comment on your experience at Safir Airport Kuwait. As the manager of Safir Airport Kuwait, I am pleased to hear that you enjoyed your stay with us. Gamal Helmi Front Office Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jul 2021
1 out of 5
by A verified traveler

Al jazeera airline problem

Posted 13 Jan 2020 on Hotels
The room is comfortable but no water heater for drink. Price is too expensive and no breakfast.. i not satisfied with al jazeera airline because they stipulate to their customers to take airport hotel that staying more then 8 hours..
Comment from Hotel Management
15 Jan 2020 by Gamal A. Helmi, Hotel Management
Dear Guest ts our pleasure to have you stayed in our hotel, rest to assure that we will comply and up-grading our service to our value guests.. Thank you for your comments Best Regards Gamal Helmi Front Office Manager
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jun 2019
1 out of 5
by Terry from Bigfoot, Texas

Safir RIPOFF!

Posted 4 Dec 2011
Location: Anywhere but this hotel!
We run a business that involves extensive travel. (appx. 10 nights overseas a month) and this hotel is a complete ripoff. I booked a room for an employee that was arriving one day in the evening and leaving the next day. Our client wanted to take him sightseeing in Kuwait after he took care of his business (unloading horses from an aircraft) at the airport. When he returned to the hotel he was not allowed back in! They told him he must have a boarding pass to be let back in, even though it was the same day. He had a CONFIRMED reservation and the printout for it showing his flight the next morning, but was not able to get a boarding pass until the morning. He (AND OUR CLIENT) ended up sitting in the airport all night until his plane was to leave the next morning. WARNING!!! DO NOT STAY HERE!!!!
1 out of 5
by A verified traveler

اسكن في الشارع افضل لك

Posted 6 Jan 2020 on Hotels
اسوا فندق
Comment from Hotel Management
5 Feb 2020 by gamal, Hotel Management
Dear Mr. Salem it is our pleasure to have you stayed in our hotel, rest to assure that we will comply and up-grading our service to our value guests.. Thank you for your comments Best Regards Gamal Helmi Front Office Manager
1 out of 5
by A verified traveler

Posted 6 Jan 2019 on Hotels
لايمكن السكن الا لمن لديهم رحلة ترانزيت
3 out of 5
by A verified traveler

Transit only hotel - Read the fine print first

Posted 17 Nov 2018 on Hotels
This hotel is a TRANSIT hotel. It is located behind security. You can find out if you read the fine print really at the bottom of the hotel's information but only if you click the Read more link. And not in the part with the normal fine print. This information is really hidden and only when you search very hard you can find it. So be warned that you can only check in at this hotel when you have a boarding pass and can get through security or after arriving with a flight before leaving the secure area. Also be advised that you can not leave the hotel until you can be transferred to your flight. Calling the hotel for information only leads to people that speak very poor English and completely do not understand that they have to explain customers that they can only come to the hotel if they are already through security. Also emails to the hotel with questions about this are completely ignored. So therefor a bad score on service.
Comment from Hotel Management
21 Nov 2018 by Gamal Helmi - Front Office Manager , Hotel Management
Dear Sir, thank you for your value comments regarding our hotel Location first of all we have to apologize for the incident & we will take necessary regarding your mention point and we wish if we will be positive on your next stay with us on behalf of the hotel management .we look forward to have welcome with us again thank you for your patience. Gamal Helmi Front Office Manager
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