Ratings based on 562 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Amanda D. , Hotel Management
Thank you for your perfect 5-star rating! We’re thrilled to know you had a great experience at Staybridge Suites Knoxville-West.We hope to welcome you back soon for another exceptional stay!
by A verified traveler
Posted 5 Dec 2024
Great dog-friendly hotel. Staff were all very nice.
Comment from Hotel Management
19 Dec 2024 by Amanda D. , Hotel Management
Thank you for your kind review! We’re delighted to hear that you enjoyed your stay at Staybridge Suites Knoxville-West and appreciated our dog-friendly accommodations.Our team takes great pride in providing friendly and welcoming service, so it’s wonderful to know that you found everyone to be nice during your visit.We hope to welcome you and your furry friend back again soon!
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
2 Dec 2024 by Karrie C, Hotel Management
Thank you for taking the time to leave a rating. We're sorry to hear that your experience didn’t meet your expectations. We strive to provide exceptional stays for all our guests, and your feedback is invaluable to us. Please don’t hesitate to reach out to us directly so we can better understand how we might improve in the future.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
2 Dec 2024 by Karrie C, Hotel Management
Thank you for the 4/5 rating! We’re thrilled that you had such a positive experience with us. Your support means so much, and we can’t wait to welcome you back for another fantastic stay.
by A verified traveler
Posted 5 Nov 2024
Like the kitchen and full size refrigerator.
Comment from Hotel Management
2 Dec 2024 by Karrie C, Hotel Management
Thank you for your feedback! We’re thrilled to hear you enjoyed the kitchen and full-size refrigerator in your suite. Our goal is to provide a home-away-from-home experience, and having a well-equipped kitchen is an essential part of that. It’s great to know you found it convenient during your stay.We hope to welcome you back soon for another comfortable and enjoyable visit!
by A verified traveler from Stewartville
Posted 6 Oct 2024
We absolutely loved staying at this property.
At check-in we were greeted by a wonderful front desk staff. Room was very clean and cozy. We would definitely stay again. front desk staff.
Comment from Hotel Management
6 Oct 2024 by Karrie C, Hotel Management
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience at our property and that our front desk staff made you feel welcome from the moment you arrived. It's wonderful to know that you found your room clean and cozy, and we're delighted that you're already considering staying with us again.We truly appreciate your kind words and look forward to welcoming you back for another great stay!
by A verified traveler
Posted 4 Oct 2024
A quick exit off I75 and yet quiet and serene with an abundance of shopping and food nearby.
Comment from Hotel Management
6 Oct 2024 by Karrie C, Hotel Management
Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed the convenient location of our hotel, with easy access to I-75 yet still offering a peaceful and serene environment. It's great that you were able to take advantage of the nearby shopping and dining options as well. We aim to make our guests' stays as comfortable and hassle-free as possible.We hope to welcome you back for another restful stay!
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
6 Oct 2024 by Karrie C, Hotel Management
Thank you so much for the 5/5 rating! We're thrilled to know that you had a great experience during your stay with us. Your positive feedback means the world to us, and we look forward to welcoming you back again soon!Best regards
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
2 Oct 2024 by Karrie C, Hotel Management
Thank you so much for the 5/5 rating! We're thrilled to know that you had a great experience during your stay with us. Your positive feedback means the world to us, and we look forward to welcoming you back again soon!
by A verified traveler
Posted 18 Sep 2024 on Hotels
Comment from Hotel Management
23 Sep 2024 by Karrie C, Hotel Management
Thank you for the perfect rating! We're thrilled to know you had an excellent stay with us. We look forward to welcoming you back on your next visit!
