Ratings based on 980 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Check in was quick and efficient.
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Wade,We appreciate your feedback on our quick and efficient check-in process. We strive to make our guests' experience as smooth as possible. Thank you for staying with us, and we hope to welcome you back soon.
by A verified traveler
Posted 4 Nov 2024
Receptionist should recognize that "Carroll" (2 r's, 2 l's) is ordinarily a man's name, although uncommon.
The salsa on the breakfast bar was outstanding.
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Carroll, We appreciate your feedback on the breakfast salsa and will take note of your comment regarding the recognition of names. Thank you for sharing your thoughts and we hope to welcome you back soon for another enjoyable stay.
by A verified traveler
Posted 1 Nov 2024
Very clean with a great breakfast
Comment from Hotel Management
2 Nov 2024 by Manager, Hotel Management
Hello Diane,We are delighted to hear you enjoyed our clean facilities and breakfast offerings during your stay. Your feedback is truly appreciated. Thank you for sharing your positive experience with us.
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Teres,We are delighted to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back on your next visit.
by A verified traveler
Posted 18 Oct 2024
Good
Comment from Hotel Management
20 Oct 2024 by Manager, Hotel Management
Hello Susie,We appreciate you taking the time to share your feedback with us. Should you have any further concerns, please do not hesitate to contact our management team directly for assistance. Thank you again for choosing to stay with us.
by A verified traveler
Posted 6 Oct 2024
When I got here on time to check in their system was down. They didn’t offer to let me stay longer the next day to make up for it either. In reality I want a refund because I couldn’t even stay the amount of time I paid for.
Comment from Hotel Management
9 Oct 2024 by Manager, Hotel Management
Hello Jose, We apologize for any inconvenience you experienced during your stay. For any refund requests, please kindly reach out to our management team directly for further assistance. Your feedback is valuable to us as we strive to improve our services for all our guests.
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
28 Sep 2024 by Manager, Hotel Management
Hello Alexis,We are thrilled to hear that you enjoyed your stay with us! Please feel free to reach out to us if you have any suggestions for improvement. We look forward to welcoming you back soon.
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Manager, Hotel Management
Hello Matthew,We are thrilled to hear you had an excellent stay with us! Our team looks forward to welcoming you back again soon for another wonderful experience.
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
22 Sep 2024 by Manager, Hotel Management
Hello Sarah,We're thrilled to hear that you had a wonderful stay with us! Please don't hesitate to contact us directly if you have any further feedback to share. We look forward to welcoming you back soon!
by A verified traveler
Posted 21 Sep 2024
Bathroom had hair and didn’t look like it was cleaned properly, breakfast didn’t have any meats available and there was people outside drinking in the parking lot.
Comment from Hotel Management
21 Sep 2024 by Manager, Hotel Management
Hello Brittanie,We apologize for the inconvenience you experienced during your stay. Your feedback is valuable as we strive to improve our services. We encourage guests to reach out to our management team directly with any concerns to ensure they are addressed promptly. Thank you for bringing these matters to our attention.
