Ratings based on 466 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Clean, comfy bed and nice shower. Excellent breakfast.
Comment from Hotel Management
16 Nov 2024 by General Manager , Hotel Management
Dear Sheryl,Thank you for the perfect 5/5 rating! We're delighted you enjoyed the clean room, comfy bed, nice shower, and excellent breakfast. We look forward to hosting you again!Sincerely, Jessica WhaleyGeneral Manager
by A verified traveler
Posted 16 Nov 2024
We loved this hotel. We used it while attending a wedding. The only downfall was the hot tub was out of order.
Comment from Hotel Management
16 Nov 2024 by General Manager , Hotel Management
Dear Sherry,Thank you for the wonderful 5/5 rating! We're so happy to hear you loved your stay, and we apologize for the hot tub being out of order. We hope to have it up and running for your next visit. Looking forward to welcoming you back soon!Sincerely, Jessica WhaleyGeneral Manager
by A verified traveler from Arcadia
Posted 7 Nov 2024
Comment from Hotel Management
7 Nov 2024 by GM, Hotel Management
Dear Deborah,Thank you for taking the time to leave us a 5-star rating. We are delighted to know that your stay with us at Hampton Inn Farmington met your expectations.Even though you did not leave a detailed review, your rating speaks volumes about your experience. We appreciate your trust in us and look forward to welcoming you back on your next visit to Farmington. Warm Regards,General ManagerHampton Inn Farmington
by A verified traveler
Posted 26 Oct 2024
Dated rooms: no USB ports. Close to freeway and rather noisy. Otherwise, very nice.
Comment from Hotel Management
26 Oct 2024 by General Manager, Hotel Management
Dear Dean,Thank you for your 5 out of 5 rating! We’re glad to hear you found your stay very nice overall. We appreciate your feedback about the dated rooms and noise levels, and we’ll take your suggestions into consideration for future improvements. We hope to welcome you back soon!Sincerely, Jessica WhaleyGeneral Manager
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
20 Oct 2024 by General Manager, Hotel Management
Dear mike,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Jessica WhaleyGeneral Manager
by A verified traveler
Posted 2 Sep 2024
Average
Comment from Hotel Management
4 Sep 2024 by General Manager, Hotel Management
Dear Bill,Thank you for your stay. We regret seeing the two-star rating. Could you please let us know what aspects of our service did not meet your expectations? We are committed to addressing any issues to ensure your satisfaction. We look forward to your feedback.Sincerely, Jessica WhaleyGeneral Manager
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
2 Sep 2024 by General Manager, Hotel Management
Dear Shelby,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Jessica WhaleyGeneral Manager
by A verified traveler
Posted 21 Aug 2024
Ok
Comment from Hotel Management
22 Aug 2024 by General Manager, Hotel Management
Dear Pauline,Your 5-star rating is much appreciated. Looking at the outstanding rating, I'm sure that you ought to be so satisfied, and we strive to provide 100% guest satisfaction. It appears that you agree that we provide our guests with a winning combination of comfort, convenience, amenities, and value. I hope that if your travels bring you to this area again, you will stay with us. I am delighted to be able to serve guests like you.Sincerely, Jessica WhaleyGeneral Manager
by A verified traveler
Posted 18 Aug 2024
We stayed 2 nights at this location and a party was going on on our floor until 4 in the morning. We called the front desk twice to let them know but nothing was done. I had to sleep in to catch up on sleep and missed breakfast because of it. We were not compensated in any way. Horrible experience. I will not be staying here ever again or any Hampton location.
Comment from Hotel Management
20 Aug 2024 by General Manager, Hotel Management
Dear Jaime,Thank you for your feedback. We’re truly sorry to hear about the noise disturbance and the lack of action from the front desk. We understand how disruptive this was, especially affecting your sleep and breakfast. Your experience is important to us, and we will review this situation to ensure better handling of such issues in the future. We appreciate you bringing this to our attention and apologize for the inconvenience.Sincerely, Jessica WhaleyGeneral Manager
by A verified traveler from Cedar Rapids
Posted 14 Aug 2024
Variety for breakfast
Comment from Hotel Management
15 Aug 2024 by Hotel Manager, Hotel Management
Dear Janeen,Thank you for your feedback and for rating us 4/5! We’re pleased you enjoyed your stay and appreciate your comments on the breakfast variety. We are always looking to enhance our offerings and hope to exceed your expectations on your next visit.Sincerely, Jessica WhaleyGeneral Manager
