Ratings based on 900 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jun 2024
This property was extremely overpriced and not worth the cost.
Not bad service but just overpriced for its low-quality and minimal space and amenities.
Comment from Hotel Management
26 Jun 2024 by Manager, Hotel Management
Hello Idella, We appreciate your feedback regarding your recent stay. Our pricing is competitive, and we regret to hear that it did not meet your expectations. Guest satisfaction is a top priority for us, and we invite you to contact management directly to address any concerns you may have.
by A verified traveler from Bismarck
Posted 23 Jun 2024
The room that we stayed in was smelly, the pillows were uncomfortable and the sheets on the bed had black marks on them. The bath mat in the bathroom was dirty. Parking was very poor considering that it is limited and a truck took up four of the parking spots.
Comment from Hotel Management
25 Jun 2024 by Manager, Hotel Management
Hello Angela, We appreciate your feedback regarding your recent stay. We value all comments as they help us improve our services for all guests. We encourage all guests to reach out to management directly with any concerns during their stay so that they can be promptly addressed. Thank you for bringing these matters to our attention.
by A verified traveler
Posted 23 Jun 2024
Fine for the weekend, but it was kind of gross. stains on the sheets, blankets, floor, and walls. and did not even smell good. probably wouldn’t stay here again.
Comment from Hotel Management
25 Jun 2024 by Manager, Hotel Management
Hello Hailie, We appreciate you sharing your experience with us. We take cleanliness seriously and will address your concerns with our housekeeping team for improvement. Your feedback helps us enhance our services for future guests.
by A verified traveler
Posted 23 Jun 2024
We had initially selected this location due to it being central to the events that would take place over the next couple of days. Upon arrival, we were thoroughly disappointed with the lack of cleanliness of our bed linens. We reported the issue right away & was met by a staff member that handed us clean bedsheets to change the bed linens. Long story short, we cancelled our reservation & got a refund. Luckily, we were able to find another large chain brand hotel that had availability. Many, if not all hotels were booked out due to multiple sports events taking place in the area.
Comment from Hotel Management
25 Jun 2024 by Manager, Hotel Management
Hello Kou, We appreciate your feedback regarding your recent stay at our hotel. We regret to hear about your disappointment with the cleanliness of the bed linens. Our team takes all comments seriously to ensure improvements are made for future guests' satisfaction. We apologize for any inconvenience caused and are glad to hear you found alternative accommodation. Thank you for bringing this to our attention.
by A verified traveler
Posted 22 Jun 2024
Very clean place
Comment from Hotel Management
25 Jun 2024 by Manager, Hotel Management
Hello Derrick,We are pleased to hear that you found our hotel to be very clean. Providing a comfortable and sanitized environment for our guests is our top priority. We appreciate your feedback and hope to welcome you back in the future.
by A verified traveler
Posted 19 Jun 2024
The room was clean.
Comment from Hotel Management
22 Jun 2024 by Manager, Hotel Management
Hello Tami, We are pleased to hear that you found the room to be clean. Our housekeeping team works hard to maintain high standards. Thank you for taking the time to share your feedback with us.
by A verified traveler
Posted 18 Jun 2024
Breakfast was bad!
Comment from Hotel Management
20 Jun 2024 by Manager, Hotel Management
Hello Michael, We are sorry to hear that you did not enjoy our breakfast during your stay. Your feedback is valuable to us for continuous improvement in the future. We hope you had an otherwise pleasant experience at our hotel and appreciate you sharing your thoughts with us.
by A verified traveler
Posted 17 Jun 2024
All around good value, clean and friendly staff, very comfortable King size bed
Comment from Hotel Management
20 Jun 2024 by Manager, Hotel Management
Hello alvin,We're delighted to hear you enjoyed our clean facilities and friendly team, along with the comfort of our King-size beds. Your feedback is greatly appreciated, and we hope to welcome you back for another pleasant stay soon.
by A verified traveler
Posted 17 Jun 2024
It was fine, no complaints.
Comment from Hotel Management
18 Jun 2024 by Manager, Hotel Management
Hello Amanda,Thank you for taking the time to share your feedback with us. We appreciate your comments and hope to welcome you back in the future.
by A verified traveler
Posted 16 Jun 2024
Clean and affordable
Comment from Hotel Management
18 Jun 2024 by Manager, Hotel Management
Hello Renae Lynn,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel clean and affordable. We strive to provide excellent value to all our guests and hope to welcome you back in the future.
