Ratings based on 983 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
It was dirty. The staff was sleepy. The breakfast was very bad
Comment from Hotel Management
26 Sep 2024 by Guest Relations Management, Hotel Management
Dear David, Thank you for sharing your experience with us. We apologize for the cleanliness issues you encountered during your stay, as well as the level of service from our staff and the quality of breakfast provided. Your comfort and satisfaction are very important to us.We appreciate your feedback, as it helps us identify areas for improvement. We will address these concerns with our team to ensure we provide a better experience for our guests in the future.Thank you again for your comments. We hope you will consider giving us another chance on your next visit.
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Guest Relations Specialist, Hotel Management
Hi Joli,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
by A verified traveler
Posted 19 Sep 2024
Peaceful
Comment from Hotel Management
20 Sep 2024 by Guest Relations Management, Hotel Management
Hi Oscar,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Guest Relations Specialist, Hotel Management
Hi Jt,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
by A verified traveler
Posted 16 Sep 2024
It's an ok hotel nothing to special
Comment from Hotel Management
16 Sep 2024 by Guest Relations Specialist, Hotel Management
Hi John,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
by A verified traveler
Posted 14 Sep 2024
Nice-sized room, beds were comfortable, good variety for breakfast.
Comment from Hotel Management
16 Sep 2024 by Guest Relations Specialist, Hotel Management
Hi Kim,Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed the spacious room and found the beds comfortable, as we strive to provide a relaxing stay for all our guests. It's also great to know you appreciated the variety of options available at breakfast, as we aim to cater to different tastes and preferences. Your feedback is truly valuable, and we look forward to welcoming you again on your next visit.
by A verified traveler
Posted 12 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Guest Relations Management, Hotel Management
Hi Emily,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
by A verified traveler
Posted 11 Sep 2024
Nice large room. TVs have the resolution of a potato but oh well... Excellent breakfast with lots of options and space to eat. Pool is smaller but water slide was lots of fun for the kids. Would stay here again.
Comment from Hotel Management
12 Sep 2024 by Guest Relations Management /, Hotel Management
Hi Cory,Thank you for taking the time to share your experience with us. We’re delighted to hear that you enjoyed the spacious room, the excellent breakfast options, and the fun water slide. It’s wonderful to know that your kids had a great time!We also appreciate your feedback regarding the TV resolution. We understand that this might have impacted your experience, and we are looking into potential upgrades to enhance our in-room entertainment options.Thank you for your kind words and for considering staying with us again. We look forward to welcoming you back and hope to make your next visit even more enjoyable.
by A verified traveler
Posted 9 Sep 2024
Very clean and friendly staff
Comment from Hotel Management
12 Sep 2024 by Guest Relations Management, Hotel Management
Hi Lucy,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
by A verified traveler
Posted 7 Sep 2024
Great property.
BUT could not believe that they had a very TINY TV.
Could hardly see the faces on the screen from the beds.
Comment from Hotel Management
7 Sep 2024 by Guest Relations Management, Hotel Management
Hi John,Thank you for your feedback regarding your recent stay at our property. We are pleased to hear that you enjoyed your overall experience. We apologize for any inconvenience caused by the size of the TV in your room. Your comments are valuable, and we will take them into consideration for future improvements. We appreciate your input and hope to welcome you back for another great stay.
