Ratings based on 177 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
This is our 2nd time staying at the property. The cleanliness of the property has gone down in the last year. The floors were dirty. There was a hole in the wall in the bathroom. Staff was friendly.
Comment from Hotel Management
28 Nov 2024 by Manager, Hotel Management
Hello April, We appreciate your loyalty and feedback on your recent stay. It's great to hear you found our staff friendly. Rest assured, we will address your concerns regarding cleanliness to ensure a better experience for all our guests in the future. Thank you for bringing this to our attention.
by A verified traveler
Posted 26 Nov 2024
What i like about the property it was nice and clean and quiet
Comment from Hotel Management
26 Nov 2024 by Hotel Manager , Hotel Management
Dear Rogelio,Thank you for your kind feedback. We're so glad to hear that you enjoyed the cleanliness and quiet atmosphere of the property. We strive to provide a peaceful and comfortable environment for all our guests, and it's wonderful to know we met your expectations. We hope to welcome you back for another great stay soon.Sincerely, Hotel Manager
by A verified traveler from Charlotte
Posted 23 Nov 2024
Awesome area where it’s located. Enjoying the view and surroundings. Recommend anyone who wants to stay.👍
Comment from Hotel Management
23 Nov 2024 by Hotel Manager , Hotel Management
Dear David,Thank you for your wonderful review. We're thrilled to hear that you enjoyed the location, the view, and the surrounding area. It's great to know that you would recommend us to others. We hope to welcome you back soon for another amazing staySincerely, Hotel Manager
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Hotel Manager, Hotel Management
Dear Natasha,Thank you for the 5/5 rating! We’re thrilled you had a great experience and look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler from Del Rio
Posted 12 Nov 2024
Love our stay friendly staff
Comment from Hotel Management
13 Nov 2024 by Hotel Manager , Hotel Management
Dear Eva,Thank you for your stay. We're thrilled to hear you loved your stay and found our staff to be friendly! Providing excellent service is a priority for us, and we're so happy we could make your visit enjoyable. We look forward to welcoming you back for another great experience.Sincerely, Hotel Manager
by A verified traveler from Socorro
Posted 6 Nov 2024
Love the staff, one of the friendliest places that I have stayed at. The pool was clean and cold
Comment from Hotel Management
7 Nov 2024 by Manager, Hotel Management
Hello Jose, We are delighted to hear that you enjoyed the friendly service from our staff and the clean pool during your stay. We strive to create a welcoming environment for all our guests. Your positive feedback is greatly appreciated and we hope to welcome you back soon.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Hotel Manager , Hotel Management
Dear Randy,I'm sorry to see that your stay didn't meet your expectations, resulting in a 2 out of 5 rating. If you have any specific feedback or concerns you'd like to share about your stay, please feel free to provide more details. Your feedback is valuable and can help us improve our services and facilities for future guests. We appreciate your input.Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
Very good place
Comment from Hotel Management
3 Nov 2024 by Hotel Manager , Hotel Management
Dear Henry,Thank you for your positive feedback. We’re delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back soon for another enjoyable stay!Sincerely, Hotel Manager
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Hotel Manager , Hotel Management
Dear Roberto,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 29 Oct 2024
Nice area, convenient to shopping and interstate. During breakfast hours, is first come first serve so I wouldn’t advise sleeping in for a late breakfast. Most options would tend to be gone. Front desk staff is very welcoming, friendly, and courteous. I enjoyed my stay and would recommend to family and friends.
Comment from Hotel Management
29 Oct 2024 by Hotel Manager , Hotel Management
Dear Natasha,Thank you for your wonderful feedback! We're delighted you enjoyed our convenient location and found our front desk staff welcoming and friendly. We appreciate your tip about breakfast hours and will certainly take that into account to ensure all guests have a great experience. We look forward to welcoming you back and appreciate your recommendation to family and friends!Sincerely, Hotel Manager
