Ratings based on 969 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
The front lady doesn’t want give options for stay very rude give a room in backyard
by A verified traveler
Posted 24 Sep 2024
Convenient
by A verified traveler
Posted 23 Sep 2024
i really dont remember much about it other than it was safer and clean
Comment from Hotel Management
24 Sep 2024 by CC - Guest Relations Manager, Hotel Management
Hi Judith! Thank you for your feedback! We're glad to hear that you found our hotel to be clean and safe. Providing a secure and comfortable environment for our guests is our top priority. We appreciate your input and hope to welcome you back for another stay where you can enjoy more of what we have to offer!
by A verified traveler
Posted 22 Sep 2024
The manager would not change room for us. He told us to put earplugs. To deal with it. He was fully booked. We could not use the ac/heater smelled like urine when turned on. Look like blood on the back of the bathroom door. Toliet was unstable and toliet seat was broken . The bath tub had yellow stains. The faucet was leaking in the tub. There was only one towel. There were huge spiders and roaches. We stayed the first night because we were so tired. The second night we had to move hotels at 8pm. We got back to the hotel about 7:30 pm. We had a guy screaming outside he was proud to a crack head. He was banging on the walls and banging on our door. I was afraid for our own safety. There was trash all over the place. The sheets were wet. It was horrible. I was afraid the uncanny characters were going break into my car. Beware! Do not rent a room at this hotel.
Comment from Hotel Management
23 Sep 2024 by CC - Guest Relations Manager, Hotel Management
Hi Elisabeth! Thank you for taking the time to provide your feedback. We are truly sorry to hear about the numerous issues you experienced during your stay, including concerns about cleanliness, safety, and the condition of the facilities. This is not the standard we strive to uphold.We take your comments seriously and will address them with our management team to ensure that such situations are thoroughly investigated and improved upon. Your safety and comfort are our top priorities, and we sincerely apologize for the distress you encountered. We hope you will reconsider staying with us in the future, as we are committed to making significant improvements.
by A verified traveler
Posted 21 Sep 2024
Could use some maintenance
Comment from Hotel Management
22 Sep 2024 by CC - Guest Relations Manager, Hotel Management
Hi Ignacio! Thank you for your feedback. We're glad to hear that you had a positive stay overall. We take your comments about the need for maintenance seriously, as we are committed to ensuring a comfortable environment for all our guests. Your insights will help us identify areas for improvement, and we hope to welcome you back soon for an even better experience.
by A verified traveler
Posted 20 Sep 2024
Clean convenient and affordable!
Comment from Hotel Management
21 Sep 2024 by CC - Guest Relations Manager, Hotel Management
Hi Rosie! Thank you for your kind review! We're pleased to hear that you found our hotel clean, convenient, and affordable. We look forward to your next visit!
by A verified traveler
Posted 20 Sep 2024
Great
Comment from Hotel Management
21 Sep 2024 by CC - Guest Relations Manager, Hotel Management
Hi Maria! Thank you for your positive feedback! We're glad to hear you had a great experience. We look forward to welcoming you back soon!
by A verified traveler
Posted 19 Sep 2024
Comment from Hotel Management
19 Sep 2024 by CC - Guest Relations Manager, Hotel Management
Hi Toni! Thank you very much for your 5/5 rating! We're thrilled to see that you had a positive experience at our hotel. Your satisfaction is our top priority, and we look forward to providing you with excellent service during your future stays. If you have any feedback, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon!
by A verified traveler
Posted 19 Sep 2024
Comment from Hotel Management
19 Sep 2024 by CC - Guest Relations Manager, Hotel Management
Hi Aubry! We greatly appreciate your 5/5 rating! It was a pleasure having you as a guest, and we look forward to more opportunities to provide you with a great stay.
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
19 Sep 2024 by CC - Guest Relations Manager, Hotel Management
Hi Christi! We greatly appreciate your 5/5 rating! It was a pleasure having you as a guest, and we look forward to more opportunities to provide you with a great stay.
