Ratings based on 986 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Riverview
Posted 8 Nov 2024
Bababa
Comment from Hotel Management
1 Dec 2024 by Ulrika, Hotel Management
Thank you very much for your feedback regarding your stay at First Hotel Grand Falun!Our guests' feedback is very important to us, and I am very happy that you enjoyed your stay with us.I look forward to wish you welcome back to First Hotel Grand Falun.Kind regards,Reception
by A verified traveler
Posted 30 Aug 2024
Everything was excellent with the exception of the noise that the very heavy doors to the roommate as people were coming back in at night the walls would shake and the noise would be like someone slamming doors. This went on for about an hour repeatedly. Otherwise the staff was wonderful the accommodations were great the breakfast was one of the best ever and they had other options for playing pool and shuffleboard they had a bar and a dining room as well as a small area at reception if you wanted drinks and snacks as well. It had a great location within walking distance of several restaurants and stores
Comment from Hotel Management
11 Sep 2024 by Ulrika, Hotel Management
Thank you very much Margaret for your feedback regarding your stay at First Hotel Grand Falun!Our guests' feedback is very important to us, and I am very happy that you enjoyed your stay with us.I'm sorry you were disturbed by the neighbors slamming doors. Hope you got a good night's sleep in the end.I look forward to wish you welcome back to First Hotel Grand Falun!Kind regards,Reception
by A verified traveler
Good location
Posted 23 Jul 2024 on HotelsThe hotel is in a good location and was easy to find. Parking was challenging. Breakfast very good and we enjoyed drinks in the bar. Rooms are a little run down, lights burned out, etc, but we had a pretty good night's sleep. Was happy to make it to Falun and the outdoor mall area is very nice and close by.
Comment from Hotel Management
28 Jul 2024 by Oskar, Hotel Management
Hello Jennifer!Im glad that you had a good stay here overall.We have a plan in the near future to upgrade some of our rooms because some of them are a little bit run down as you said.I hope we will see you in the future.Best regards,Oskar
by A verified traveler
Posted 29 Jun 2024
Comment from Hotel Management
26 Jul 2024 by Ulrika, Hotel Management
Tusen tack Tama för din återkoppling gällande din vistelse på First Hotel Grand Falun!Din feedback betyder mycket för oss och det hjälper oss i vårt dagliga arbete med ständiga förbättringar. Vi hälsar dig hjärtligt välkommen tillbaka till oss på First Hotel Grand Falun!Med vänlig hälsningReceptionen
by A verified traveler
Posted 31 Mar 2024 on Hotels
Comment from Hotel Management
3 Apr 2024 by Ulrika, Hotel Management
Tusen tack Kent för din återkoppling gällande din vistelse på First Hotel Grand Falun!Din feedback betyder mycket för oss och det hjälper oss i vårt dagliga arbete med ständiga förbättringar. Vi hälsar dig hjärtligt välkommen tillbaka till oss på First Hotel Grand Falun!Med vänlig hälsningReceptionen
by A verified traveler
Posted 11 Aug 2023 on Hotels
Comment from Hotel Management
12 Aug 2023 by Ulrika, Hotel Management
Thank you very much Tiit or your feedback regarding your stay at First Hotel Grand Falun.Our guests' feedback is very important to us, and I am very happy that you enjoyed your stay with us.I look forward to wish you welcome back to First Hotel Grand Falun.Kind regardsReception
by A verified traveler
Posted 7 Aug 2023
I like this place a lot.
Comment from Hotel Management
8 Aug 2023 by ulrika, Hotel Management
Tusen tack Anette för att du tog dig tid att ge oss feedback! Det ger oss de bästa förutsättningar att få insikt kring det vi gör bra men framförallt det vi kan bli bättre på.Härligt att se att du hade det bra hos oss och jag hoppas vi ses på First Hotel Grand Falun snart igen!Med vänliga hälsningarReceptionen
by A verified traveler
Posted 30 Jul 2023
This was the perfect hotel for my 5-day visit! Great location!
Comment from Hotel Management
2 Aug 2023 by Cecilia, reception, Hotel Management
Hi Timothy, we're happy to hear that you had a pleasant stay here with us :) We hope to see you again soon!
by A verified traveler
Posted 29 Jun 2022 on Hotels
Comment from Hotel Management
30 Jun 2022 by Ulrika, Hotel Management
Tack så mycket Joanna för din recension!
Önskar dig välkommen åter!
Med vänliga hälsningar
First Hotel Grand Falun
Receptionen
by A verified traveler
Posted 7 Feb 2022 on Hotels
Comment from Hotel Management
9 Feb 2022 by Ulrika, Hotel Management
Tack Oksana för att du har lämnat en recension!
Önskar dig välkommen åter till oss på First Hotel Grand i Falun!
Med vänliga hälsningar
Receptionen
