Ratings based on 44 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Aug 2024
The staff were very friendly and helpful, the setting was beautiful. The hotel was a bit dated and the room got very warm at night. The shower in room 10 was great. More sockets for charging were needed as there was only one, it would have been very difficult if I had been with my husband. The breakfast was lovely and they cooked what you wanted. It was a great location for me as my daughter was graduating from the university and it was only 10 minutes up the road. I only stayed 1 night but would loved to have spent another couple of nights.
by A verified traveler
Posted 16 Sep 2023 on Hotels
Comment from Hotel Management
13 Nov 2023 by Natasha, Hotel Management
Thank you for your review, we hope to see you again in the future.
by A verified traveler from Grand Forks AFB
Posted 27 Aug 2023
Had an absolutely wonderful stay! Very kind and professional staff, stunning property with fantastic room, and great food! Will most definitely be back!
by A verified traveler
Posted 21 Aug 2023 on Hotels
by A verified traveler
Posted 23 Aug 2022 on Hotels
by A verified traveler
Posted 12 Aug 2022 on Hotels
Comment from Hotel Management
13 Aug 2022 by Katie, Hotel Management
Thank you for your review, we take on board your feedback and thank you for staying with us. We hope to see you again.
by A verified traveler
Posted 15 Jul 2022 on Hotels
Comment from Hotel Management
20 Jul 2022 by Katie, Hotel Management
We thank you for your positive feedback. Please do return in the future if you are in the area, we would be delighted to look after you again. Many kind regards, reception
by A verified traveler
Posted 6 Jun 2022 on Orbitz
The customer service was a disappointment. Only few staff members who were in the dining area and the receptionist were polite but the hotel manager and the owners of the hotel were extremely rude to the customers.
Comment from Hotel Management
11 Jun 2022 by PMH, Hotel Management
Thank you very much for taking the time to review your recent stay. We are pleased to see that you enjoyed your stay in the main, but are naturally disappointed to learn that you felt that some of our team were rude.
To the contrary, we act professionally and courteously with all of our visitors and felt that we did all that we could to assist you during your stay.
We were disappointed that despite contracting the Covid virus during your trip, you chose not to mention it to staff members until several of our Housekeeping team became absent as a consequence of catching the virus.
When we discussed this politely, we were pleased that you understood our concerns and acted with caution thereafter, for which we were most grateful.
Regardless, we enjoyed looking after you and send you all good wishes.
by A verified traveler
Posted 30 Sep 2021
Liked all
Disliked nothing
by A verified traveler
Posted 24 Sep 2021 on Hotels
