Ratings based on 986 Verified Reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 Nov 2024
Loved this hotel and friendly staff...
4 out of 5
by A verified traveler

Posted 31 Oct 2024
Property was clean but bathroom was outdated.
5 out of 5
by A verified traveler

Posted 29 Oct 2024
The Inn was charming and convenient for walking downtown. The reception at check in was warm and personal. We would highly recommend the Inn on the Square!
Comment from Hotel Management
30 Oct 2024 by Manager , Hotel Management
Thank you for your kind words! We’re delighted to hear that you found the Inn charming and conveniently located for exploring downtown. It’s wonderful to know that you received a warm and personal welcome during your check-in.Your recommendation means so much to us, and we look forward to welcoming you back to the Inn on the Square soon!
4 out of 5
by A verified traveler

Posted 24 Oct 2024
We only stayed one night great location short walk to the town of Famlmouth.
Comment from Hotel Management
28 Oct 2024 by Manager , Hotel Management
Thank you for your review! We’re glad to hear you enjoyed our great location and found it convenient for a short walk to the town of Falmouth. We hope you had a pleasant stay, even if it was brief, and we would love to welcome you back for a longer visit in the future!
5 out of 5
by A verified traveler

Posted 21 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Manager , Hotel Management
Thank you for sharing your positive rating! We hope to see you again soon!
5 out of 5
by A verified traveler from WINTHROP

Posted 15 Oct 2024
We enjoyed our stay at this delightful inn in Falmouth. We'll definitely be back! The attached restaurant was great and convenient as well.
Comment from Hotel Management
16 Oct 2024 by Manager , Hotel Management
Thank you for your lovely review! We're delighted to hear you enjoyed your stay at our inn and found the attached restaurant convenient and great. We can’t wait to welcome you back for another visit!
5 out of 5
by A verified traveler

Posted 11 Oct 2024
Great staff
Comment from Hotel Management
11 Oct 2024 by Manager, Hotel Management
Thank you for your positive rating! We hope to welcome you back again soon!
5 out of 5
by A verified traveler

Posted 27 Sep 2024
Comment from Hotel Management
1 Oct 2024 by Manager , Hotel Management
Thank you for sharing your positive rating. We hope to welcome you back again soon!
4 out of 5
by A verified traveler from New Bedford

Posted 1 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Manager, Hotel Management
Thank you for staying with us. We hope to see you again soon!
3 out of 5
by A verified traveler from Southampton

Posted 29 Aug 2024
The property is very dated. The floor was very squeaky and you could hear everything that's going on in the rooms next to you because the walls are very thin. For 2 days out of 4 that we stayed, we were woken up by the workers outside banging on the walls. Pool is kind of useless without the sauna.Room service was not great since we had to call the front desk for items that room service forgot to replace or didn't replace on purpose.
Comment from Hotel Management
23 Sep 2024 by Manager , Hotel Management
Thank you for your feedback. We’re sorry to hear that your stay did not meet expectations. We appreciate your comments about the noise issues and the challenges with room service, and we’ll address these concerns with our team. Your insights are important as we work on improvements. We hope you’ll consider giving us another chance in the future.