Ratings based on 6,557 Verified Reviews
3.4 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Too noisy. Only 2 staff at check in with a long line up.
Comment from Hotel Management
24 Nov 2024 by Management , Hotel Management
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.
by A verified traveler
Posted 24 Nov 2024
It was OK but next time I’m not gonna go book at this hotel
by A verified traveler
Posted 23 Nov 2024
They charged me an additional $50 to park in their private parking and reassured me that it was safe. My car got broken into overnight during my stay and the hotel is doing nothing about it. It was a terrible experience!
Comment from Hotel Management
23 Nov 2024 by Management , Hotel Management
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Management , Hotel Management
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by EM, Hotel Management
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.
by A verified traveler
Posted 23 Nov 2024
It’s an older property!
Comment from Hotel Management
23 Nov 2024 by EM, Hotel Management
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!
by A verified traveler
Posted 23 Nov 2024
Very spacious king room with jetted tub and river view. Good price. Short walk to the casino, Table Rock, Falls. We could see the 8pm fireworks (5min). The parking fee is an outrageous $50, NOT valet, for outdoor parking, but at least it’s on property. No option to park further and catch a shuttle in for cheaper like some other hotels nearby. Friendly check-in. Older decor. Comfortable bed. Gym is very small and directly in front of sidewalk.
Comment from Hotel Management
23 Nov 2024 by EM, Hotel Management
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!
by A verified traveler
Posted 23 Nov 2024
The views were outstanding!! Get a room at the 12th floor and be prepared for a wonderful experience.
Comment from Hotel Management
23 Nov 2024 by Management , Hotel Management
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Management , Hotel Management
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!
by A verified traveler
Posted 23 Nov 2024
Front desk lady was so friendly and helpful
Comment from Hotel Management
23 Nov 2024 by Management , Hotel Management
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!
