Ratings based on 205 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Totally awesome staff and stay. Will return asap
Comment from Hotel Management
16 Nov 2024 by Michael, Hotel Management
To Harold: Thank you for letting us knw about your stay at Rough River. I will pass your complements along to the staff. Please visit us any time.Michael Ricks, Park Manager
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Michael, Hotel Management
Thank you for letting us know about your stay. We appreciate very much your business. Please visit again soon. Michael Ricks, Park Manager
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Michael, Hotel Management
Thank you for letting us know about your stay. Glad we met your expectations. Please visit us again soon.Michael Ricks, Park Manager
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Michael, Hotel Management
To Ray: Thank you very much for your feedback.. We are glad you stay was enjoyable. Please visit again at Rough River soon. Michael Ricks, Park Manager
by A verified traveler
Posted 14 Oct 2024
Toilet wasn’t working properly was fixed quickly
Comment from Hotel Management
14 Oct 2024 by Michael, Hotel Management
Thank you for your comments. Glad we were able to get you taken care of properly. Please come and visit us again soon. Michael Ricks, Park Manager
by A verified traveler
Posted 4 Oct 2024
Absolutely brilliant
Comment from Hotel Management
7 Oct 2024 by Michael, Hotel Management
Thank you Patricia for letting us know about you stay. I will share with my team. Glad you had a good time. Please visit us again soon. Michael Ricks, Park Manager
by A verified traveler
Posted 15 Sep 2024
Just love the peace.
Comment from Hotel Management
16 Sep 2024 by Michael, Hotel Management
To Cathy: Thank you for letting us know about your stay at Rough River. Glad you enjoyed yourself. Please visit again. Michael Ricks, Park Manager.
by A verified traveler
Posted 11 Sep 2024
Great family place
Comment from Hotel Management
12 Sep 2024 by Michael, Hotel Management
Thank you for telling us about your stay.. WE are glad that you enjoyed yourself. Please visit again soon. Michael Ricks, Park Manager
by A verified traveler
Posted 10 Sep 2024
The rooms were very outdated. Worst of all is there was no mini fridge or microwave, so you had to go out for all meals. We were there over a holiday weekend. The dining room was open for all meals and the food was good, but you could not order one or two items from the menu. The wait staff were friendly. The pool looked well maintained but we did not get the opportunity to try it out.
Comment from Hotel Management
10 Sep 2024 by Michael, Hotel Management
To Nancy: I received you comments and I appreciate them. We to wish that we were able to have refrigerators and microwaves in our rooms, but our electrical system does not have enough amps to handle the load. I appreciate you staying with us. Michael D. Ricks, Park Manager.
by A verified traveler
Posted 21 Aug 2024
We loved our stay. Ate breakfast at the lodge restaurant. The eggs were horrible and everyone in the restaurant that ordered eggs were not satisfied. I feel we should have been given a discount on our food. other that that, our stay was great
Comment from Hotel Management
22 Aug 2024 by Michael, Hotel Management
Thank you for letting us know about our stay. I am sorry about the eggs. I will talk to the restaurant. I am glad everything else went well. Hope to see you again soon. Michael Ricks, Park Manager.
