Ratings based on 24 Verified Reviews
3.3 Room cleanliness
3.8 Service & staff
2.9 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
The owner personally checked us in and was very accommodating and super nice.
Comment from Hotel Management
26 Sep 2024 by Guest Relations Management, Hotel Management
Hi William! Thank you for your review of Econo Lodge Fallon Naval Air Station Area in Nevada! We’re pleased to hear that the owner’s personal check-in and accommodating attitude made a positive impact on your stay. We strive to provide exceptional service and are glad it showed during your visit. We look forward to welcoming you back!
by A verified traveler from fallon
Posted 20 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Guest Relations Management, Hotel Management
Hi Dana! Thank you for your feedback. We’re glad to hear there were aspects of your stay you found satisfactory. We apologize for any areas that didn’t fully meet your expectations. Your comments are valuable to us, and we will use them to enhance our services. We look forward to the opportunity to offer you a better experience on your next visit.
by A verified traveler from Klamath Falls
Posted 11 Jul 2024
Needs a pool.
Comment from Hotel Management
12 Jul 2024 by GM, Hotel Management
Sir we do have a pool
by A verified traveler
Posted 26 Jun 2024 on Hotels
Comment from Hotel Management
28 Jun 2024 by Guest Relations Management, Hotel Management
Hi Joanne! Thank you for rating your stay at Econo Lodge Fallon Naval Air Station Area an 8 out of 10! We're glad to hear that you had a positive experience overall. If there are any specific aspects of your stay that you particularly enjoyed or any areas where you think we can improve, please feel free to share your feedback with us. We value your input and hope to welcome you back for another great stay in the future!
by A verified traveler
Horrible
Posted 19 Jun 2024 on HotelsThis place was awful. They don’t even keep the ac on in the room. We checked in & it was 100 degrees inside the room. Turned the ac on took a shower & decided not to stay because it would take hours for the room to cool down.
Comment from Hotel Management
22 Jun 2024 by Guest Relations Management, Hotel Management
Hi Mark! Thank you for sharing your experience with us, and we apologize for the discomfort you encountered during your stay. Ensuring a comfortable environment for our guests is a priority, and we regret that we did not meet this expectation during your visit. Your feedback about the air conditioning issue has been noted, and we will address it promptly with our maintenance team to prevent similar occurrences in the future. We understand your decision not to stay, and we apologize for any inconvenience caused. If there is anything else we can do to make amends, or if you would like to discuss your experience further, please do not hesitate to contact us directly. We appreciate your feedback, as it helps us improve our services for all our guests.
by A verified traveler
Posted 27 May 2024 on Orbitz
Comment from Hotel Management
18 Jun 2024 by Guest Relations Management, Hotel Management
Hi Jeremy! Thank you for taking the time to rate your stay at Econo Lodge Fallon Naval Air Station Area. We're pleased to see that you had a positive experience overall. If there are any specific aspects of your stay that you particularly enjoyed or any areas where we can improve, please feel free to share your feedback with us. We value your input and hope to welcome you back for another great stay in the future!
by A verified traveler
Poor quality
Posted 22 May 2024 on HotelsWalls and ceiling seemed to be very thin, I could hear the other guests. The bathroom had been recently repainted and the masking was still on areas around the wall. The tv for the room size was too small. The pillows on the bed were way to soft, I stacked the three of them to make one pillow for the bed.
Comment from Hotel Management
23 May 2024 by Guest Relations Management, Hotel Management
Hi Rufus! Thank you for your 4-star review and feedback. We apologize that several aspects of your stay fell short of your expectations.The thin walls and ceilings allowing noise from other guests, the incomplete bathroom paint job, the small TV for the room size, and the uncomfortable pillows definitely detracted from your experience. We take your comments seriously and are committed to improving these areas.We will be investigating potential solutions to improve soundproofing in the rooms. Additionally, all rooms will be thoroughly inspected before assigning them to guests to ensure any maintenance issues, like incomplete painting, are addressed.We understand screen size and pillow comfort are important for a satisfying stay. We are constantly evaluating guest feedback and may look into upgrading TVs and offering a variety of pillow options in the future to cater to different needs.While we couldn't deliver a perfect stay this time, we appreciate you bringing these issues to our attention. We hope with the planned improvements, your next stay will be a perfect 10!
by A verified traveler
Posted 17 May 2024
Great stay
Comment from Hotel Management
21 May 2024 by Guest Relations Management, Hotel Management
Hi Richard! We appreciate you sharing your feedback with a 4 out of 5 rating and knowing you had a great stay is fantastic! We aim to provide a consistently positive experience for all our guests, so your feedback is valuable.Thank you for choosing our hotel, and we hope to see you again soon for another enjoyable stay!
by A verified traveler
Posted 25 Apr 2024 on Hotels
Comment from Hotel Management
28 Apr 2024 by Manager, Hotel Management
Hello Lisa,We are delighted to hear that you had a wonderful experience with us! We look forward to welcoming you back soon for another exceptional stay.
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
27 Mar 2024 by Guest Relations Management, Hotel Management
Hi Nikom! Thank you for sharing your feedback and for rating your stay as 3 out of 5. We appreciate your honesty and want you to know that we take your feedback seriously. Understanding where we fell short helps us improve, and we'll be looking into how we can enhance our services to ensure a more enjoyable experience for our guests. If there are any specific areas you feel we could have done better, please don't hesitate to let us know. We value your patronage and hope to have the opportunity to welcome you back for a more satisfying stay in the future.
