Ratings based on 322 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Rooms were nicer than expected even with the properties outdated look. My room was clean although another family member that was here (we all stayed for my wedding) had a bunch of dead ants in their shower. I enjoyed that there was a restaurant on sight, however, all the staff here are mediocre at best. Most of the time they seemed annoyed to help. I was ignored at the bar for over 20 min while workers watched the Mike Tyson fight and overall, the food was decent. The grounds are large so if youre booked in a further building, it is more convenient to drive than walk. Overall i enjoyed the room more than the immenties and staff.
Comment from Hotel Management
22 Nov 2024 by Hotel Management, Hotel Management
Hello Jessica, Thank you for taking the time to share your feedback with us. We’re glad to hear that you found your room nicer than expected and that it was clean during your stay. However, we sincerely apologize for the experience your family member had with the ants in their shower; that is certainly not the standard we aim to uphold.We appreciate your comments about the restaurant and will address your concerns regarding the staff's attitude, as we strive to provide exceptional service. We're sorry to hear about the wait at the bar, and we will ensure this is addressed with our team.Thank you for your insights, and we hope you had a beautiful wedding. We appreciate your feedback as it helps us improve for future guests.
by A verified traveler
Posted 19 Nov 2024
Great golf course…restaurant and bar close at 7:00
Comment from Hotel Management
20 Nov 2024 by Front Office, Hotel Management
Greetings, Matthew. Thanks for the great review and feedback. We apologize for the early closing time of the restaurant and bar. These hours apply Sunday-Thursday due to business levels. -Regards
by A verified traveler
Posted 19 Nov 2024
It was great! Would definitely recommend!
Comment from Hotel Management
19 Nov 2024 by Hotel Management , Hotel Management
Thank you Tawni for visiting us and leaving a great review. We can't wait to welcome you back!
by A verified traveler
Posted 18 Nov 2024
It was nice
Comment from Hotel Management
18 Nov 2024 by Hotel Management , Hotel Management
Hello Keiichi! Thank you for staying with us and for your feedback. We look forward to welcoming you back soon.
by A verified traveler
Posted 17 Nov 2024
Absolutely my go to place when I’m in town.
Comment from Hotel Management
17 Nov 2024 by Hotel Management , Hotel Management
Hello Michele! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.
by A verified traveler
Posted 17 Nov 2024
Nice place. Would stay there again
Comment from Hotel Management
17 Nov 2024 by Hotel Management , Hotel Management
Hello Amy! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Hotel Management, Hotel Management
Hi Tiana! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Hotel Management, Hotel Management
Hello Janice! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.
by A verified traveler
Posted 10 Nov 2024
Clean and very pretty I loved being next to the mountain
Comment from Hotel Management
10 Nov 2024 by Hotel Management , Hotel Management
Hello Salvador! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Front Office, Hotel Management
Greetings, Christina. Thank you for the great review. We're glad that you enjoyed your stay with us and we hope to see you again!-Regards
