Ratings based on 10 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Feb 2024
by A verified traveler
Posted 8 Feb 2024
I am disappointed that when I reached the hotel to check in I was told I that they didn’t have my reservation and they have no rooms. I had to request and prove to them that I had reservations. I had to wait for three hours before the room was made available. Expedia's may want to check why the reservation was not available with the hotel. Staff members were helpful to accommodate but this situation should not have happened to begin with. I would like Expedia to address this so future guests booking through Expedia don’t run into such issues.
by A verified traveler
Unpleasant stay
Posted 25 Jan 2024 on HotelsThis is the first time i realised staying at this hotel is that some of the staff are very dishonest. 2 days in a row Money was taken out of my bag. I asked for cctv footage yo see who all went into our room but i was diverted to check the trolley of the room service. I kept on asking for the footage but no one bothered to take any action. Me and my husband suspect one staff named Himanshu. The hotel management should take some action and my stolen money which was inr21500 should be refunded. We stay in hotels thinking its the best trusted place. Pls publish this review so that other people thinking to book this place are more careful. This should be brought the the attention of the owner Mamta Pandey as to what’s happening behind her back
Comment from Hotel Management
28 Jan 2024 by THE RAMAYANA HOTEL AYODHYA, Hotel Management
Dear madam Greeting of The Ramayana i hope you are doing well thanks you for taking the time to write to us first of all our sincerest apologies for the inconvenience you experienced we always strive to give he best service to our guest & we are sorry that we did not meet your expectations we are surprised by your comment which mentioned above. we already show yo that day CCTV footage says there is no staff activities are done from your area . El- safe also provided in each room for valuable thing but still we are working on it just need a request from your end please reach out to me personally if you"d like to discuss your stay.we hope to have the chance to welcome you again we would be also happy to discuss on a call if that would be more convenient for you. Thank you
by A verified traveler
Posted 27 Dec 2023 on Hotels
by A verified traveler
Posted 8 Nov 2023
Staff is excellent, ready to help.
by A verified traveler
Posted 6 Oct 2023 on Hotels
by A verified traveler
Posted 10 Sep 2023
Good everything!
by A verified traveler
Posted 27 Jul 2023 on Hotels
by A verified traveler
Posted 28 Feb 2023 on Hotels
Very slow service. The sheets feel dusty. Ac is controlled by reception.
by A verified traveler
Posted 19 Dec 2022
Very bright looking property in the evening
