Ratings based on 185 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Fantastic hotel! I’ll be back for sure!
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Tamala R, Hotel Management
Thank you for your 5/5 review! We look forward to your next visit.
by A verified traveler
Posted 11 Oct 2024
Had a Cleveland clinic across the street. That was nice.
Comment from Hotel Management
13 Oct 2024 by Tamala R, Hotel Management
Thank you for our awesome rating! We are happy you enjoyed our location and look forward to your next visit!
by A verified traveler
Posted 6 Oct 2024
Would have gladly given this a 5 star but the staff ruined that the day we checked out. We had never owned a pet in our lives & where charged $100 for one. Got questioned (as if video footage of us checking in & out isnt enough) As long as they change/take care of this I'd be happy to change/update the rating
Comment from Hotel Management
8 Oct 2024 by Tamala R, Hotel Management
Thank you for your review. We are very sorry for the inconvenience we have caused. The pet fee was removed. We hope you will consider us when traveling back to our area.
by A verified traveler from Houston
Posted 29 Sep 2024
Employees were friendly
Comment from Hotel Management
30 Sep 2024 by Tamala R, Hotel Management
Wow! We love getting 5/5 ratings! We look forward to your next visit with us.
by A verified traveler
Posted 27 Aug 2024
Nice place, clean an quiet
Comment from Hotel Management
29 Sep 2024 by Tamala R, Hotel Management
Thank you for giving us 5/5! We love it! We look forward to your next visit with us.
by A verified traveler
Posted 8 Aug 2024 on Hotels
Comment from Hotel Management
29 Sep 2024 by Tamala R, Hotel Management
We are sorry we dropped the ball on your stay. Please contact a member of management to further discuss your stay.
by A verified traveler from San Antonio
Posted 8 Aug 2024
Very clean with lots of dining options around.
Comment from Hotel Management
29 Sep 2024 by Tamala R, Hotel Management
Thank you very much for your awesome rating! We look forward to having back when travels bring you back to Akron Fairlawn!
by A verified traveler
Great place for R&R
Posted 7 Aug 2024 on HotelsFirst time staying at this hotel. It was close to the places we visited. The room was very spacious. Loved the kitchen, but didn't get a chance to use the stove. Breakfast was better than expected. Coffee was good! If we stay in the area again to celebrate our anniversary. I'm definitely staying here. Didn't hear other guests which made for a great night sleep.
Comment from Hotel Management
30 Sep 2024 by Tamala R, Hotel Management
Dear Anonymous,Thank you for your candid review! We are so happy you got to enjoy our beautiful newly renovated hotel. We look forward to your next visit with us.
by A verified traveler
Posted 3 Aug 2024
There was a ceiling water leak in my room, a slow drip during the night. The maintenance staff examined it in person and that was great.
Comment from Hotel Management
30 Sep 2024 by Tamala R, Hotel Management
Dear PianoJeff,Thank you for your review. We are very sorry to hear you had a ceiling leak in your guest room. Please know this is an isolated case. We hope you will stay with us again when travels bring you back to Akron Fairlawn.
