Ratings based on 492 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Nice property. Beautiful location
Comment from Hotel Management
14 Nov 2024 by Rose, Hotel Management
Dear GuestThank you for your kind words! We’re delighted to hear that you enjoyed our property and its beautiful location. Providing a relaxing and scenic environment is something we take pride in, and we’re so pleased it made your stay enjoyable.We look forward to welcoming you back for another wonderful visit soon!Warm regards,Rose Ossa
by A verified traveler
Posted 31 Oct 2024
Very quiet and great location
Comment from Hotel Management
13 Nov 2024 by Rose, Hotel Management
Dear Guest,Thank you for taking the time to leave such kind feedback! We’re delighted to hear that you enjoyed the tranquility and prime location of our property. Providing a peaceful retreat in an ideal setting is something we strive for, and we’re so glad it made your stay enjoyable.We hope to welcome you back soon for another relaxing visit!Warm regards,Rose OssaGuest Relation Manager
by A verified traveler
Posted 23 Oct 2024
all the above
Comment from Hotel Management
13 Nov 2024 by Rose, Hotel Management
Dear Guest,Thank you for staying with us.Rose OssaOperations Manager
by A verified traveler
Posted 19 Oct 2024
The management staff was the best part of the stay. Everything else was a close second, but terrific nevertheless!
Comment from Hotel Management
13 Nov 2024 by Rose, Hotel Management
Dear Guest,Thank you so much for your kind words! We’re thrilled to hear that our management staff made a memorable impact during your stay and that you enjoyed everything else as well. It’s always our goal to ensure that every detail contributes to a terrific experience for our guests.We look forward to welcoming you back for another fantastic stay soon!Warm regards,Rose OssaGuest Relations Manager
by A verified traveler
Posted 15 Sep 2024
Stair carpets need cleaning, changing
Comment from Hotel Management
13 Nov 2024 by Rose, Hotel Management
Dear Guest,Thank you for bringing this to our attention. We apologize for the condition of the stair carpets and appreciate your feedback. Cleanliness and upkeep are top priorities for us, and we’re actively working to ensure every part of our property meets our guests’ expectations. I’ve shared your comment with our maintenance team so we can address this promptly.Thank you again for your input, and we hope to welcome you back for an improved experience.Warm regardsRose OssaGuest Relations Manager
by A verified traveler
Posted 22 Aug 2024 on Hotels
by A verified traveler
Posted 10 Aug 2024
The hotel was clean and reasonably priced
by A verified traveler
Posted 8 Aug 2024
by A verified traveler from Williamsport
Posted 28 Jul 2024
Clean room. Friendly staff. Hot water in shower was not dependable. Overall a good stay.
by A verified traveler
Posted 27 Jun 2024 on Orbitz
Clean, easy to book
Comment from Hotel Management
28 Jun 2024 by Rose, Hotel Management
Dear Guest,Thank you for taking the time to complete our guest survey and for your kind feedback. We are delighted to hear that you found our hotel clean and our staff welcoming. Providing a comfortable and friendly environment for our guests is our top priority, and it is wonderful to know that we met your expectations.Your positive comments are greatly appreciated and will be shared with our team. We hope to have the pleasure of welcoming you back to our hotel in the near future.Warm regards,Candlewood Team
