Ratings based on 368 Verified Reviews
3.3 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 14 Nov 2024
The room was not ready, no sheets, towels, curtains, wet floor, bad experience
Comment from Hotel Management
14 Nov 2024 by Hotel Management , Hotel Management
Dear Walter, Thank you for sharing your experience with us. We apologize sincerely for the challenges you encountered, including the room not being fully prepared upon your arrival. We understand how disappointing this must have been, and we are addressing these concerns with our team to prevent similar issues in the future. Our goal is to provide a welcoming and well-maintained environment, and we regret that this was not your experience. We appreciate your feedback, as it helps us make meaningful improvements, and we hope you’ll give us another opportunity to provide you with a more enjoyable stay in the future.Sincerely,Hotel Management
by A verified traveler
Posted 21 Oct 2024
by A verified traveler
Posted 30 Aug 2024
by A verified traveler
Posted 29 Aug 2024
Excelente,
Lo único malo es que las lavadoras y secadoras no estaba funcionando la App de pago
by A verified traveler
Posted 2 Aug 2024
by A verified traveler
Posted 28 Jul 2024
Five ⭐
Comment from Hotel Management
29 Jul 2024 by Hotel Management, Hotel Management
Dear Eugene, Thank you for your glowing feedback! We're thrilled to hear you had a five-star experience. At Extended Stay America, we strive to provide exceptional service and a comfortable stay for all our guests. We look forward to welcoming you back for another wonderful visit!Sincerely,Hotel Management
by A verified traveler
Posted 20 Jun 2024 on Travelocity
Very loud people living in the hotel had a bad smell in the hallway
Comment from Hotel Management
21 Jun 2024 by Hotel Management, Hotel Management
Dear Dietrich, We apologize for the disturbance caused by noise and unpleasant odors during your stay. Your comfort is important to us, and we regret any inconvenience caused by these issues. We will address these concerns with our team to ensure a more peaceful and enjoyable environment for all guests. Your feedback is invaluable, and we appreciate you bringing this to our attention. Should you choose to stay with us again, we will make every effort to provide you with a more pleasant experience. Thank you for your understanding and patience.Sincerely,Hotel Management
by A verified traveler
Posted 19 Jun 2024
by A verified traveler
Posted 16 Jun 2024
The property was well maintained
