Ratings based on 982 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
My husband and I stayed here for the Renaissance festival weekend. Wonderful breakfast, wonderful staff on site, very accommodating on so many things. We’d stay there again!
Comment from Hotel Management
21 Nov 2024 by Best Western Plus, Hotel Management
Thank you for your kind words! We're thrilled you had a great stay during the Renaissance Festival weekend and appreciated our breakfast and staff. We look forward to welcoming you back!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Best Western Plus, Hotel Management
Thank you for the perfect rating! We’re thrilled you had a great stay and look forward to welcoming you back!
by A verified traveler
Posted 9 Nov 2024
Just what we needed
Comment from Hotel Management
14 Nov 2024 by Best Western Plus, Hotel Management
Thank you for your feedback! We’re glad we could provide exactly what you needed and hope to see you again soon!
by A verified traveler
Posted 3 Nov 2024
Just a well ran company the Staff is tops I would come back there for sure.
Comment from Hotel Management
5 Nov 2024 by Best Western Plus, Hotel Management
Thank you for your kind words! We’re thrilled to hear that you had a great experience and found our staff to be top-notch. We look forward to welcoming you back for another stay!
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
5 Nov 2024 by Best Western Plus, Hotel Management
Thank you for your rating! We're glad to hear you had a positive experience and hope to welcome you back for an even better stay next time!
by A verified traveler
Posted 27 Oct 2024
Condoms and other garbage in room. No towels. Poor service
Comment from Hotel Management
29 Oct 2024 by Best Western Plus, Hotel Management
Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay, including the cleanliness and service standards. This is not reflective of our usual practices, and we will address these concerns with our team to ensure improvements are made. We appreciate you bringing this to our attention, and we hope you’ll consider giving us another chance in the future.
by A verified traveler
Posted 25 Oct 2024
Cool
Comment from Hotel Management
29 Oct 2024 by Best Western Plus, Hotel Management
Thank you for your review! We’re glad you think so! We hope to see you again soon
by A verified traveler
Posted 23 Oct 2024
The front desk clerk was very nice and my room was very clean.
Comment from Hotel Management
29 Oct 2024 by Best Western Plus, Hotel Management
Thank you for your kind review! We’re delighted to hear that our front desk clerk made a positive impression and that you found your room clean. We hope to welcome you back for another great stay soon!
by A verified traveler
Posted 19 Oct 2024
Liked the area- easy to get in and out, lots of food places to choose, staff pleasant and friendly. Bkf was great, lots of coffee choices but if u r a tea drinker, no choice 😜.
Comment from Hotel Management
29 Oct 2024 by Best Western Plus, Hotel Management
Thank you for your feedback! We’re glad you enjoyed the convenient location and the variety of food options nearby. It’s great to hear that you found our staff pleasant and enjoyed the breakfast. We appreciate your suggestion about offering more tea options and will definitely take that into consideration. We hope to welcome you back soon!
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Best Western Plus, Hotel Management
Thank you for the perfect rating! We appreciate your support and look forward to welcoming you back soon.
