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Chena Hot Springs Resort

2.5 star property
Hotel with free parking, steps from Chena Hot Springs

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chena Hot Springs Resort

Exterior
Aerial view
Sundeck
Property amenity
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Spa
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

Family Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Ceiling fan
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

View all photos for - Moose Lodge - 2 Queen Beds

Free WiFi, bed sheets

- Moose Lodge - 2 Queen Beds

Highlights

Heating
Flat-screen TV
Ceiling fan
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Satellite channels
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for - 2 double Bed

Free WiFi, bed sheets

- 2 double Bed

Highlights

Heating
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Map
56.5 mile Chena Hot Springs Rd., Fairbanks, AK, 99712

What's nearby

  • Chena Hot Springs - 1 min walk - 0.1 km
  • Aurora Ice Museum - 2 min walk - 0.2 km
  • Angel Rocks Trailhead - 13 min drive - 12.8 km
  • Tors Trailhead - 24 min drive - 27.8 km

Getting around

  • Fairbanks Intl. Airport (FAI) - 98 min drive

Restaurants

  • ‪Chena Hot Springs Resort Restaurant - ‬2 min walk

About this property

Chena Hot Springs Resort

Hotel near Chena Hot Springs
Located close to Aurora Ice Museum, Chena Hot Springs Resort provides a terrace, a coffee shop/cafe, and a garden. Adventurous travelers may like the cycling, snowmobiling, and canoeing at this hotel. Treat yourself to spa services, such as a massage, reflexology, or aromatherapy. Enjoy onsite activities like horseback riding, snowshoeing, and fishing. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a playground and laundry facilities.
Additional perks include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and an electric car charging station
  • Smoke-free premises, a front-desk safe, and 3 meeting rooms
Room features
All 80 rooms have amenities such as free WiFi.
Other amenities include:
  • Heating and ceiling fans
  • Hair dryers and shampoo
  • 40-inch flat-screen TVs with satellite channels
  • Coffee/tea makers and daily housekeeping

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 11.50 to 41.95 for adults and USD 9.25 to 9.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Canoeing
  • Cross-country skiing
  • Fishing
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Outdoor pool
  • Playground
  • Ski equipment rentals
  • Snowmobiling
  • Snowshoeing

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Heating

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 11.50 to 41.95 for adults, and USD 9.25 to 9.25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort
Chena Hot Springs Fairbanks
Chena Hot Springs
Chena Hot Springs Resort Hotel
Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort Hotel Fairbanks

Frequently asked questions

Does Chena Hot Springs Resort have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM–11:30 PM.

Is Chena Hot Springs Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chena Hot Springs Resort?

Self parking is free at this property.

What time is check-in at Chena Hot Springs Resort?

Check-in start time: 4 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Chena Hot Springs Resort?

Check-out is at 11 AM.

Where is Chena Hot Springs Resort located?

Situated in the mountains, this hotel is steps from Chena Hot Springs and Aurora Ice Museum. Chena River State Recreation Area is 28.8 mi (46.4 km) away.

Chena Hot Springs Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 298 out of 921 reviews" "
Rating 8 - Good. 286 out of 921 reviews" "
Rating 6 - Okay. 163 out of 921 reviews" "
Rating 4 - Poor. 109 out of 921 reviews" "
Rating 2 - Terrible. 65 out of 921 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Hot Springs! Everyone there was so nice and helpful. My Mother is in a wheel chair so they put us as close to all the activities as possible.
Stayed 2 nights in Nov 2024

10/10 Excellent

Damaris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this resort, the hot springs, etc was awesome!!! The service, food and facilities excellent and we saw the northern lights 3 nights in a row. We fulfilled the objective of the trip. Thanks so much!
Stayed 5 nights in Nov 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect Alaskan getaway!
Stayed 6 nights in Nov 2024

8/10 Good

darpan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was horrible specially if you come late evening in busy vacation times. Hot spring was very nice.
Stayed 1 night in Aug 2024

6/10 Okay

Halina

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I didn't like the way the dogs are treated. They are chained on short chains to their little houses just running in small circles. After 8 years of the hard work they are being dumped for adoption . The property needs to be upgraded especially little showers. We really liked the restaurant. The reception worker in the morning had no idea how to work the computer and was not able to provide us the invoice.The aurorium room was cold and the light was not working.
Stayed 3 nights in Oct 2024

8/10 Good

Fumitoshi

Stayed 3 nights in Sep 2024

10/10 Excellent

Ruby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place so many things offered at location!
Stayed 3 nights in Sep 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service
Every member of the staff is beyond excellent! Property is in desperate need of a revamp for sure! Hot springs are wonderful however also in department need of a revamp. Buildings are very ran down Food is excellent! Tours inside property excellent!
Stayed 4 nights in Oct 2024

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was definitely a fun experience. We jave lived here for a long time and had never visited. Room was ok. Our phone did not work but they came and fixed it. One point I would make. If I pay the same amount for each night, I would appreciate room cleaning every day! I am paying the same amount each day. I should have clean sheets and towels every day. If I would get a discount for the second day that would make sense. If I pay the same amount I should have a completely clean every day.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sara

Stayed 1 night in Sep 2024

8/10 Good

Shane, Spring Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acknowledgment of presence at restaurant (waiting for seating) was very poor. Ate there 3 times. Wait staff should be dedicated to a room and the patrons in it. Service within the restaurant was also poor, although the food was good and delivered fairly quickly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Oleg

Stayed 1 night in Sep 2024

8/10 Good

Teresa

Traveled with family
Liked: Staff & service
We had a good time, saw the northern lights and had some good interactions with staff. But, the rooms are small and outdated, the shower is smaller than one in a motor home. No refrigerator and no room service unless you request towels or to have your room swept. The first step into the building was at least 10 inches and I have a bad knee so that was no fun. I would go again but for a shorter amount of time (we were there 5 nights) and be prepared with an ice chest and food of my own. The dining area has extremely long wait times (we waited almost 2 hours for dinner). The good things were the hot springs, ice museum and northern lights tour.
Stayed 5 nights in Sep 2024

6/10 Okay

Molly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
CHena is in a beautiful area and short walk up the hill will take you to an amazing spot to view the Aurora. The staff were all friendly and helpful. Enjoyed our interactions with each of them. However, the rooms were tired and not well kept. The shower handle was backwards, you could hear noise throughout the night. I recommend staying in the newer Moose lodge as we were in the older quad cabins and they were disappointing. The price point was very fair and there is a lot to do on the property in terms of hiking, hot springs, tours of the ice museum and goethermal green house. The food in the restaurant was fine.
Stayed 2 nights in Sep 2024

10/10 Excellent

Philippe, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
A nice get-away from Fairbanks where you can observe auroras easily and convenioently. The hot springs pool is very nice, Restaurant food is fine but the wait-times can be pretty long
Stayed 3 nights in Sep 2024

8/10 Good

Juri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chena Hot Springs is like a big family camp. The hot springs are great - very hot in spots! The food was wonderful - Alaskan scallops, hamburgers/fries, sesame chicken salad -- all delicious and prices are pretty standard. Great margaritas and they offer good wines and beers. Rooms in the Moose Lodge are a little dated but look like they have recently be painted and are clean and roomy. Staff people were all friendly and helpful. This place is literally at the end of the road! Beautiful creek and forest all around.
Stayed 3 nights in Sep 2024

8/10 Good

Patty

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice … good sized with two queen beds. The hot springs were great … warm and very comfortable. The activities center provided a place for us to play cards and games with friends and to eat a light meal purchased in the gift shop area. We had a hard time with the dining room staff (too many rules) who would not take reservations, would not seat a portion of a group until the whole group arrived, and would not provide separate checks for a group of 6. These rules are NOT customer friendly and the separate check “policy” was ridiculous — one if our group if 6 left the dining room to make the group 5, at which point our waiter (who had refused to make 3 checks) made 3 checks — the incident left us unhappy with the staff and the “policies” . The waiter alienated our friend over the check policy and then wrote the same number of checks he had refused to write!!! Duh!!
Stayed 3 nights in Sep 2024

2/10 Terrible

Julie

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Over priced inedible food. Rooms not clean and serviced daily. They sell $95 tickets for the northern lights when they know that the kpi is 1 and no chance of seeing them, that’s bad business! I would never suggest this place to anyone. The owner needs to put money into a good chef, maids and fixing issues like leaks in the room from the upstairs bathroom. So disappointed!
Stayed 3 nights in Sep 2024

6/10 Okay

Maripat

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Service in the dining room is consistently slow.
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Staff & service
Better than I expected! Great lay out. Very nice!
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the hot springs & saw the northern lights. Moose lodge rooms are just ok, could use a fridge. Restaurant on the property is great & prices are very reasonable. The outdoor pool is nice but there’s no place to sit in it, big rocks all around it, different from any springs we’ve been to. One complaint is outside watching for the lights there was a lot of traffic flying down the parking lot /runway area, I thought they were going to hit someone, maybe that was staff? Overall a good stay & will return.
Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, property conditions & facilities
Overall very clean. Staff was friendly and helpful and the grounds were beautiful.
Stayed 1 night in Sep 2024

2/10 Terrible

LaDawn

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Guohua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly, only thing is parking are limited, sometimes not convenient.
Stayed 1 night in Sep 2024

8/10 Good

David, Baltimore

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an interesting place. A lot of innovative features and quirky stuff ( eg an airplane, ice museum which was so so, rusting antique cars) . Spa and lockers are a bit worn. Great service. Rooms are basic. They are all centrally heated. Our room was cold and it was in the 40s. We saw thebnorther lights in Fairbanks and photos from here looked a little better. It does have a viewing area about 10-15 minutes uphill. Not sure I would recommend to friends. Nice place to relax and hike in September.
Stayed 2 nights in Sep 2024