Ratings based on 77 Verified Reviews
4.5 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Oct 2024
by A verified traveler
Posted 10 Oct 2024
by A verified traveler
Posted 28 Sep 2024
Beautiful hotel with luxurious rooms, but fully automated no reception or concierge to assist with transportation. Recommend renting a vehicle at tbe airport.
Comment from Hotel Management
29 Sep 2024 by Johnny, Hotel Management
Thank you for your feedback and bringing our attention to the transportation, we will figure out a plan to better assist on transportation.
by A verified traveler
Posted 26 Sep 2024
This would have been a great place to view the Northern Lights if it had not been raining and cloudy during our stay. The villa is remote with no services nearby. Fairbanks is more than 20 miles away.
Comment from Hotel Management
29 Sep 2024 by Johnny, Hotel Management
Thank you for your feedback, we will continue implementing more complete service to an more convenience environment. We actually had an epic northern light last night. I truly hope that you will see it next time.
by A verified traveler
Posted 14 Sep 2024
Check in was inconvenient
Comment from Hotel Management
3 Oct 2024 by Johnny, Hotel Management
Sorry for the inconvenience, we are in process of adding more automation to the check in process to include express check in for those who did not do the online check in ahead of time.
by A verified traveler
Posted 7 Aug 2024
Quite with a beautiful view of mountains. Because we had more than 4 in family stayed in villa which was a bit older but comfortable and well equipped for a family. Nice to have some snacks and beverages available and communication for check in or general questions was excellent. About 20-25 minutes outside of Fairbanks proper but would recommend if looking for family get away and quite.
Comment from Hotel Management
7 Aug 2024 by Vivian, Hotel Management
Thank you for your feedback, we are glad to hear that you enjoyed your stay.
by A verified traveler
Posted 19 Jul 2024
Great place!
Comment from Hotel Management
20 Jul 2024 by Johnny, Hotel Management
We are glad that you enjoyed your stay
by A verified traveler
Posted 17 Mar 2024
Comment from Hotel Management
18 Mar 2024 by Johnny, Hotel Management
We are glad that you enjoyed your stay, thank you very much for your feedback.
by A verified traveler
Posted 14 Mar 2024
Comment from Hotel Management
15 Mar 2024 by Johnny, Hotel Management
We appreciate your feedback and are glad you chose to stay with us. If there are any specific areas where we can improve to earn that extra star next time, please feel free to share. We're committed to making every guest experience exceptional.
by A verified traveler
All about the place
Posted 12 Mar 2024 on HotelsLots coffee snacks and noodles … fruit … clean quite , smells good , warm , heated floor… very comfortable , send to friends already !
Comment from Hotel Management
12 Mar 2024 by Johnny, Hotel Management
Fantastic to hear you enjoyed the abundance of coffee, snacks, and noodles! The clean and quiet environment, pleasant aroma, warmth, and heated floors all contributed to a very comfortable stay. Thanks for recommending us to your friends!
