Ratings based on 64 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Great courtyards and open areas for breakfast and enjoying the scenery. The rooms were nice and our bathroom was great. Walkable to a lot of restaurants and points of interest. The front desk staff doesn’t speak tons of English but was more than willing to help with anything. Google translate rocks! Great spot!
Comment from Hotel Management
16 Nov 2024 by Şehrazat Konağı, Hotel Management
Dear Guest, Thank you for your valuable comment, We hope to welcome you again, We wish you healthy days.
by A verified traveler
Hotel where you feel really good
Posted 21 May 2024 on HotelsClean and great looking hotel with a great atmosphere though in historic building in the old town next to torn down building. The staff was very helpful, breakfast great, parking no problem. Especially many thanks for arranging car repair in just next morning. Rooms face the atrium so some may consider the accomodation bit noisy, depends on room location. Tea pot in the room was appreciated.
Comment from Hotel Management
24 Jun 2024 by Şehrazat Konağı, Hotel Management
Sayın Konuğunumuz,Değerli yorumunuz için teşekkür eder,Sizleri tekrar ağırlamak ümidiyle, Sağlıklı günler dileriz.
by A verified traveler
NEEDS VERY CAREFUL CONSIDERATION - NOT HAPPY
Posted 11 Nov 2023 on HotelsApart from the fact that the address on the Hotel site was incorrect and it's pretty hard to tell what /where a hotel might be from a picture of a bed, I actually never found it. Although I have written to Hotels.com regarding the situation I have not heard from them either. The discouraging issue is that I am supposed to be a Gold Member so pity some one new to the site. The Hotel itself did not contact me either. What the problem is - if you are from another Country, do not speak the language, unableto use your phone as you just got off a plane and your Taxi driver cannot find a place from its advertised address what chance do you have????
Comment from Hotel Management
11 Nov 2023 by Şehrazat Konağı, Hotel Management
HelloFirst of all, we would like to state that we, as Şehrazat Konağı, are sorry for the negativities you experienced. Although we disagree with you that the address is not correct, we would like you to know that our address is up to date on the hotel's official website and shows the correct location. We do not think it would be appropriate for you to reflect your communication problem with Hotels.com on our business. As a hotel, we would like you to know that if you had contacted us by phone, e-mail or SMS, we would have provided all the convenience we could. You will be contacted by sending a confirmation code during the reservation phase. We also find it sad that you attribute the negativity you experienced with a taxi driver we do not know and who has nothing to do with us to our business. As someone who has not stayed in our hotel, we would like you to write all these events and experiences in the comments section of our hotel, to let you know that it is very sad and interesting. We wish you a nice day.
by A verified traveler
Great location and host
Posted 24 Sep 2022 on HotelsThe location of the hotel is great. Room was comfortable and clean. The hotel has atraditional design which looks quite appealing. Host was welcoming and kind.
Comment from Hotel Management
26 Sep 2023 by Şehrazat Konağı, Hotel Management
Sayın konuğumuz, Değerli yorumunuz için teşekkür eder, sizleri tekrar ağırlamak ümidiyle sağlıklı günler dileriz.
by A verified traveler
Posted 17 Nov 2021 on Hotels
Comment from Hotel Management
18 Nov 2021 by Şehrazat Konağı, Hotel Management
Sayın Konuğumuz,
Değerli yorumunuz için teşekkür eder,
Sizleri tekrar ağırlamak ümidiyle,
Sağlıklı günler dileriz.
by A verified traveler from San Francisco, CA
Posted 4 Jan 2020
The rooms are nice; the bathroom facilities are up to date and new. However, there was some cleanliness issues near the toilet and my shower head didn’t work. That was quickly fixed upon letting them know though! Breakfast is delicious and the staff are incredibly helpful.
Comment from Hotel Management
21 Jan 2020 by Şehrazat Konağı, Hotel Management
Sayın konuğumuz değerli yorumunuz için teşekkür eder, İyi günler dileriz.
by A verified traveler from USA
Posted 1 Dec 2019 on Orbitz
Property in terms of location, cleanliness, and service was EXCELLENT for what the cost was. Especially breakfast was delicious.
However, sound proofing is Horrible. I had reserved 3 rooms, each located in different parts of the property. you can hear conversations, music, animals, cars, as if your windows are open. Just make the rooms better sound proof, this hotel would best in the area.
Comment from Hotel Management
6 Dec 2019 by Şehrazat Konağı, Hotel Management
Saygıdeğer Misafirimiz, Öncelikle değerli yorumunuz ve Önerileriniz için teşekkür eder, İlerleyen zamanlarda siz ve değerli ailenizi tekrar ağırlamak ümidiyle sağlıcakla kalın.
by A verified traveler
Posted 13 Sep 2024
Wir haben das 3. Zimmer annehmen können , 2 waren mit Schimmel. 3. Zimmer war in der Toilette keine Ablüftung, kein warm Wasser . Personal war zwar bemüht, leider ist das Hotel in einem schlechten Zustand. Die Mitarbeiter können ja nichts dafür.
Ich würde dieses Hotel nicht nochmal buchen.
by A verified traveler
Posted 5 Jul 2024 on Hotels
Hotel liegt zentral alles gut zu Fuß erreichbar. Parkmöglichkeit vorhanden. Die Räumlichkeiten Sauber und gefleckt. Service gut. Tische sauber. Ich hatte das Gefühl das wir ganz alleine im Hotel waren. Von vollen überfüllten Tischen keine Rede .ich hab mir das geselliger vorgestellt.
by A verified traveler
Posted 22 Jun 2024 on Hotels
아주 좋아요!
Comment from Hotel Management
24 Jun 2024 by Şehrazat Konağı, Hotel Management
Sayın Konuğunumuz,Değerli yorumunuz için teşekkür eder,Sizleri tekrar ağırlamak ümidiyle, Sağlıklı günler dileriz.
